Director, Pharmacy Operations

Sauk Rapids, Minnesota, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian Pharmacy of Minnesota, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Sauk Rapids, Minnesota.

Why Guardian Pharmacy of Minnesota? We’re reimagining medication management and transforming care.

Who We Are and What We’re About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Compensation range: $140K-157K annually

Are you a pharmacy leader with a proven record of building high-performing teams, optimizing processes, and delivering results? We’re seeking someone with long-term care pharmacy experience and/or a combination of retail and hospital expertise who can inspire a long-tenured team, foster a culture of growth and collaboration, and work closely with senior leadership to drive operational excellence.

As a key member of the management team, you will be responsible for ensuring the business operates within budget while maintaining exceptional customer service. You will make strategic decisions regarding operational staffing levels in advance of new business, implement technology enhancements to improve efficiency, schedule licensed staff in compliance with regulatory guidelines, and establish appropriate regulatory controls for the business.

If you bring deep pharmacy expertise, a passion for continuous improvement, and a commitment to both team and customer success, we want to hear from you.

Attributes Required:
• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
• Relational – ability to build relationships with business unit management and become “trusted advisor”
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members

Essential Job Functions (include the following):
• Ensure all prescriptions are input, filled and dispensed accurately, timely and within budget
• Responsible for maintaining appropriate staffing levels to ensure operation runs smoothly within budget
• Ensure operations are conducted in line with all state & federal regulations
• Develop supervisory staff, provide input and directions as needed
• Ensure operations has appropriate licensed coverage as required by Board of Pharmacy; develop schedule for coverage weekly/monthly
• Identify and evaluate technology which has potential to improve efficiency in operations
• Oversee workflow; identify problem areas and implement process improvements
• Work with Director, Finance & Administration and Technician Supervisor to ensure prior authorization/refills are handled in a manner that minimizes uncollected revenue; implement processes and retrain as necessary
• Contribute to production by working as a Pharmacist as required
• Liaison with President to resolve conflicting priorities (budget vs. level of service, etc.)
• May oversee purchasing for operations, including drugs and all supplies required, and manage inventory to plan
• Occasional customer relations duties as assigned
• Work with President/customer service to resolve all service issues in a timely manner to ensure the highest level of customer satisfaction
• Work with President/customer service to ensure that new business is on boarded smoothly and efficiently
• Other essential functions and duties may be assigned as needed

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