Senior Event Manager

Why us?

Applications open until 08/08/2025 or until position is filled.

The Marriott Denver Tech Center Hotel, a part of Sage Hospitality Group, is looking for individuals to join their team and uphold Marriott's promise of "Wonderful Hospitality. Always."

As a host, you'd be essential in delivering thoughtful, heartfelt, and forward-thinking service to both guests and fellow associates. Sage Hospitality emphasizes a dynamic and progressive culture focused on customer service and enriching lives.

The hotel itself boasts 605 guest rooms, over 49,000 square feet of meeting space, and a charming local Beer Garden. Its location in the Denver Tech Center offers convenient access to the light rail for downtown Denver and nearby attractions like Greenwood Village, Comedy Works, and the Landmark Theater.

The Marriott Denver Tech Center values uniqueness and authenticity, fostering a community built on integrity, respect, innovation, and togetherness. If you're passionate about hospitality and want to be part of a team that embraces individuality, consider applying!

Job Overview

Primary focus is on executing all aspects of event planning including meetings, reunions, social functions and catering. Event planning includes all aspects of business coordination from the signing of a group contract forward, for example, direct billing requirements, catering, all event details, VIP needs, amenities, group resumes, rooming lists, registration cards, etc. Approximately 75% of overall time. Other key responsibilities include targeting, capturing and coordinating catering sales. Approximately 25% of overall time. Meets and exceeds revenue goals by developing new catering accounts and planning/coordinating all components of group business in a profitable and win-win selling approach. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and leads the Events team. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.

Responsibilities

• Achieves a minimum a 90% of productivity goals and 100% of activity goals, as established by management. 
• Coordination of all group business as developed by the sales manager. Contact and appropriately follow-up on all signed/contracted business within 5 working days. Determination and coordination of all event planning needs. 
• Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to the clients "expectations plus one."
• Direct Sales: Targets appointment-oriented sales calls to ensure a successful catering direct sales effort, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver’s license in order to make outside sales calls. • Key Account Management: Maximizes current hotel key accounts by identifying and developing those that offer revenue growth.
• New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business. 
• Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel and, when appropriate, sends leads to other Sage hotels. 
• Group retention: Is responsible for rebooking group and applicable catering business through building strong, professional customer relationships and providing consistent outstanding customer service. 
• Account Service and Management: Maintains well-documented, accurate, organized and up-todate file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.
• Develops customer profiles and maintains as effective trace system including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. 
• Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. 
• Promptly, the same day or by 10am the next business day, follows-up on all customers’ needs and inquires in an efficient and expedient manner.Time Management: Focuses on revenue-producing activity and maximizes selling time through retaining accounts/customers, maximizing account yield opportunities and direct sales effectiveness. 
• Professionalism