Industry Account Specialist- Mining Industry (Denver) : AZ, NM, UT, CO
NCH CorporationAbout the role
Location /Territory : Arizona, New Mexico, Utah, Colorado
Reporting to: Mining Industry Leader
Job summary The Industry Account Specialist – Mining is responsible for developing, managing, and expanding client relationships within the hard rock, coal and aggregate mining sectors. This role combines strong value-based selling with account management and industry knowledge to help customers achieve greater operational efficiency, sustainability, and profitability. Acting as a trusted advisor, the Account Specialist aligns company solutions with customer objectives, delivering measurable value and long-term success.
Success Excellence in the Mining Industry Account Specialist role is measured by the capacity to cultivate deep, strategic partnerships across mining organizations and deliver high-impact, customer-centric solutions that drive measurable reliability improvements and generate multi-million-dollar value across our national mining portfolio
Key accountabilities
- Develop and expand customer relationships across all organizational levels, from front-line operators to senior executives, ensuring trust, partnership, and long-term value delivery.
- Drive account growth through upselling, cross-selling, and new business development, achieving revenue, margin, and growth targets.
- Deliver technical expertise and product value by leading customer seminars, product demonstrations, and operational improvement programs that highlight measurable efficiency, sustainability, and cost-saving outcomes.
- Serve as the trusted primary contact for clients, ensuring seamless service delivery, adherence to safety standards, and rapid resolution of customer needs or concerns.
- Collaborate cross-functionally with R&D, Innovation, and Sales teams to align solutions with customer objectives while providing actionable insights on market and industry trends.
- Monitor and report account performance, highlighting ROI, production savings, and sustainability impact through structured reviews and success stories.
- Leverage CRM and digital tools (Salesforce, Teams, Excel, LinkedIn, etc.) to track opportunities, record interactions, manage calendar planning, and support sales enablement.
- Maintain strong field presence with 60%+ travel, engaging directly with customer sites, industry trade shows, and internal training to strengthen relationships and industry visibility.
THE PERSON
Attributes
- Strong relationship builder with the ability to connect credibly individual site management, District & Regional Management, and executive leadership.
- Commercially driven mindset with proven ability to achieve growth through consultative, value-based selling and account expansion.
- Technical aptitude in applications within the mining industry, with the ability to translate challenges into solutions.
- Customer-first orientation that emphasizes delivering measurable efficiency, sustainability, and profitability improvements.
- Analytical and results-focused with the ability to quantify ROI, track KPIs, and present compelling customer success outcomes.
- Digitally proficient in CRM and productivity platforms (Salesforce, Teams, Excel, LinkedIn) for opportunity management and performance reporting.
- Highly mobile and adaptable, comfortable with 50%+ travel, diverse plant environments, and fast-changing customer demands.
- Collaborative team player who works effectively with R&D, leadership, and cross-functional colleagues to align solutions and drive strategic growth.
Competencies
- Drive for results
- Business insight
- Cu
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