Sr Manager, K-12, Strategic Projects, Client Engagement and Inside Sales

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.


Job Title: K–12 Strategic Services, PMO and Inside Sales

Location: Remote

Reports To: Global Practice Leader (K-12)
Department: EdPower


Company Overview:
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.


Position Overview:


The K–12 Strategic Services, PMO and Inside Sales is a hybrid role that combines client relationship development, inside sales, strategic initiative execution, and PMO-aligned project governance. Person will work with the Advocacy Prometric team to identify target accounts in order to target for inside sales as well as grow current accounts to increase revenue. The person will also work closely with K–12 clients to ensure satisfaction and success while also supporting executive leadership through structured project delivery, system coordination, and strategic planning execution to include reporting and monitoring.

Acting as both a client partner in inside sales as well as an internal project leader, you will support the execution of key programs, ensuring alignment with organizational goals, timelines, and budgets in accordance with PMO best practices.


Key Responsibilities:

Client Engagement, inside sales & Success

• Act as the primary relationship manager for assigned K–12 clients, ensuring high levels of satisfaction, retention, and growth.
• Coordinate with Global Advocacy to align systems.
• Develop a deep understanding of client needs and strategic priorities; align Prometric solutions to support long-term success and increase revenue.
• Coordinate implementation, engagement, ongoing support, and monitoring activities across internal departments.
• Identify and drive upsell and renewal opportunities through trusted advisor relationships.
Strategic Projects & PMO Alignment
• Lead and manage strategic projects in the K–12 space, ensuring adherence to project scope, timeline, and quality standards.


• Apply PMO methodologies to structure, document, and track project progress (e.g., initiation, planning, execution, monitoring, and closure).

• Maintain project artifacts including charters, work plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and stakeholder communications.

• Facilitate cross-functional teams, ensuring collaboration between client success, sales, product, operations, implementation, and technology teams.
• Provide regular project reporting, status updates, and escalation of risks to executive leadership and stakeholders.


Executive & Operational Support

• Assist K–12 executive leadership with inside sales, strategic services, operational tracking and monitoring, and initiative execution.
• Build and maintain dashboards, performance reports, and strategic documentation to support data-driven decision-making as we expand business.
• Support change management, process improvement, and system optimization aligned with business goals.
• Maintain alignment with enterprise PMO governance and reporting standards.


Qualifications:

• Bachelor’s degree in business, Education, Project Management, or a related field; master’s preferred or equivalent (10+ years in executive role in large k-12 school system)
• 5+ years of experience in client success, project/program management, or education partnerships, ideally in a PMO-driven environment.
• Experience in project management, including large initiatives within large-scale organizations with substantial budgets.
• Experience with strategic planning with demonstrated results, preferably in large-scale educational systems.
• Deep understanding of K–12 education systems, assessment models, and school district dynamics.
• Strong familiarity with