Inside Sales Engineer

What you’ll do:

Position Overview: 
The primary function of an Inside Sales Engineer (ISE) role will be to support management, outside sales engineers and internal/external customers in providing effective solutions to challenging problems involving technical, service and commercial issues in the Eaton Electrical Sales Division. Responsibilities include but are not limited to closing orders based upon expertise developed in selling skills and technical knowledge, selling abilities to position Eaton Electrical into preferred position in market and customer activity, providing technical knowledge regarding products/services and negotiating & pricing industrial and construction projects. This role also sells assigned product lines to targeted customers in designated geography or industry with the objective of optimizing sales volume, product mix and profit margin. The ISE provides technical product support for distributors and other duties that may be assigned by the Area Sales Manager.

The ISE is to act as a technical and commercial resource to field sales, customers and distributors for quotations and project management of power distribution, power protection, and power equipment maintenance; including electrical solutions from complex custom industrial and commercial assembly applications to residential components. Serve the needs of many customer market segments including commercial construction, industrial, machinery OEM's, panel builder & electrical OEM's, residential and utility.
 

The primary functions include accurate and timely plan and specification interpretation, quotation and technical support, communication with customers, warehouse and plants to facilitate problem resolution and proactive identification of sales potential and follow up to secure orders. 
 

In this function you will: 
•    Review and interpret customer needs on plans and specifications; determine the minimum bill of material, most competitive price level and shipment cycle within the market segment pertaining to each specific negotiation
•    Proactively facilitate timely solutions to customer issues by utilizing available resources or creating procedures for resolution
•    Coordinate warranty and non-warranty repairs and returns, which include shipping issues or service requests
•    Project manage small to medium projects on as needed basis
•    Establish and maintain the highest possible commercial relations with present and potential customers (internal and external) by effectively employing the highest level of skills about the art of salesmanship, application engineering, product knowledge, knowledge of customers business and organization and knowledge of Eaton product lines strategic plans for sales growth

Qualifications:

Required (Basic) Qualifications: 
•    Bachelor’s degree from an accredited institution
•    Minimum one (1) year of work experience

Preferred Qualifications: 
•    Bachelor’s degree in Electrical or Mechanical Engineering
•    Experience or exposure to a manufacturing organization

Skills:

Position Criteria: 
•    Possess excellent communication skills
•    Must be able to work in the United States without corporate sponsorship now and within the future
•    Electrical experience with low to medium voltage systems
•    Commercial experience 
•    Sales and/or marketing experience 
•    Ability to work in a team-oriented environment
•    Ability to travel up to 10%