Senior Solutions Consultant

Remote, United States

 

ROLE AND RESPONSIBILITY

The mission of the Senior Solutions Consultant is to configure and demonstrate the value of Legion’s next-generation workforce management technology to prospective customers.  The Solutions Consultant will pair their technical expertise, presentation skills, and keen interest in diagnosing an organization's labor management challenges to showcase Legion’s cutting-edge products in a tailored manner.  We seek a Senior Solutions Consultant with expertise in pre-sales discovery meetings, demo environment setup and maintenance, and superior presentation skills to partner with our Enterprise Sales team to impress our prospects.  This is a highly customer-facing role.

The most critical deliverables include:

• Become an expert for all Legion products
• Support the Enterprise Sales team with opportunities across demonstrations, Proof of Concept presentations, technical RFP responses, and business justification in a presales capacity
• Define and present how Legion’s platform addresses the critical business and operational issues that a prospect faces; form a deep understanding of a prospect’s business as well as their technical environment
• Identify potential risks/gaps and eliminate obstacles through creative and adaptive approaches
• As needed, travel to various field events such as meetings, conferences, etc. 
• Participation in competitive landscape and differentiation discussions 

PROFESSIONAL BACKGROUND AND EXPERIENCE

• 5+ years of software pre-sales experience
• Technical skills: SQL, Unix, ability to use Postman to access API endpoints, familiarity with any scripting language, Excel file manipulation, and data configuration and troubleshooting
• Excellent communication, presentation, and customer-facing skills. Ability to communicate at all levels in the customer organization. 
• Superior organizational, project management, and multitasking skills
• A desire to work in a fast-paced, challenging environment; early stage startup experience desired
• Experience in labor operations and/or Retail, Food & Beverage, or Hospitality industries a plus

PERSONAL ATTRIBUTES AND VALUE

• Proactive and able to command respect through intelligence, hard work, and persistence 
• Personal passion and fervor for industry-leading next generation technology 
• Ability to operate in an environment with limited resources 
• A great communicator who can distill powerful messages which resonate with customers 
• Track record of building positive relationships with peers 
• Continuous and thoughtful listener, able to learn from others and leverage input
• Strong personal work ethic focused on high priority issues; action and results oriented
• Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior 

The mission of the Solution Consultant is to configure and demonstrate the value of Legion’s next-generation workforce management technology to prospective customers.  The Solution Consultant will pair their technical expertise, presentation skills, and keen interest in diagnosing an organization's labor management challenges to showcase Legion’s cutting-edge products in a tailored manner.  We seek a Sales Engineer with expertise in pre-sales discovery meetings, demo environment setup and maintenance, and superior presentation skills to partner with our Enterprise Sales team to impress our prospects.  This is a highly customer-facing role.

RESPONSIBILITIES AND DUTIES

• Become an expert for all Legion products
• Support the Enterprise Sales team with opportunities across demonstrations, Proof of Concept presentations, technical RFP responses, and business justification in a presales capacity
• Define and present how Legion’s platform addresses the critical business and operational issues that a prospect faces; form a deep understanding of a prospect’s business as well as their technical environment
• Identify potential risks/gaps and eliminate obstacles through creative and adaptive approaches
• As needed, travel to various field events such as meetings, conferences, etc. 
• Participation in competitive landscape and differentiation discussions 

REQUIRED SKILLS AND QUALIFICATIONS

• 5+ years of Workforce Management WFM software pre-sales experience
• Experience presenting and demonstrating software to large (10,000+ employee) global organizations
• Excellent communication, presentation, and customer-facing skills. Ability to communicate at all levels in the customer organization. <