Maintenance Punch Technician

Description

Job Title: Maintenance Punch Technician

Weekly Hours: 40

Department: Maintenance

Prepared by: Human Resources

Reports to: Maintenance Supervisor

Date:10/6/2025

Position Overview:

The Maintenance Punch Technician is responsible for assisting the Community Manager and Maintenance Supervisor in areas of the assigned Community.

Principal Duties and Responsibilities (Essential Functions**):

Under the direction of the Maintenance Supervisor they are responsible for: 

Financial

Assist in achieving budgeted maintenance expenses

Advise the Maintenance Supervisor as to stock levels of supplies and equipment

Facility Management

Physical condition of the community, including the condition of vacant apartments and care of assigned landscaping duties

Advise the Maintenance Supervisor of maintenance problems and solutions

Ensure all work orders are completed in a timely fashion

Provide same day services on work orders

Walk the community daily noting needed repairs; clean and maintain common areas daily

Assist in pickup up grounds throughout the property

Trash out units that have vacated

Knowledge of all utility cut offs

Daily communication with the Maintenance Supervisor to discuss progress, follow-up, or complications regarding maintenance activities

Produce 5 day turns on vacant units

Assume emergency on-call duty status as scheduled 

Assist in the maintenance of the maintenance shop

Tenant Relations

Provide superior customer service

Complete all work orders and ensure the highest quality of customer satisfaction

Administration

Maintain a professional image and attitude

Attend instructional training classes as scheduled by the Maintenance Supervisor

Adherence to and proper implementation of all Fortis Properties Management policies and procedures

Knowledge of and adherence to the following:

• Fair Housing policies and procedures 
• ADA, OSHA, and EPA policies and procedures 

Other duties as needed or required

Supervision Received:

The Maintenance Technician will report to the Maintenance Supervisor and/or Community Manager. 

Supervision Exercised:

None

Qualifications & Skills:

Education 

• High School graduate or equivalent 
• Some Vocational/Technical school and/or college

Experience 

• 2 years prior property maintenance experience or related field

Special Skills 

• General property operations
• Pool care
• Turnkey punch/Make Ready
• Safety 
• Professional image