Assistant Food & Beverage Manager - InterContinental New York Barclay

Do you see yourself as an Assistant Food & Beverage Manager?

At InterContinental New York Barclay, we are looking for a confident and service-driven leader to support and oversee our Food & Beverage operations. As an Assistant Manager, you will play a key role in ensuring seamless day-to-day operations across our outlets, delivering exceptional guest experiences, and maintaining the highest luxury service standards.The Assistant Food & Beverage Manager supports the daily operations of The Parlour (Restaurant & Bar), In-Room Dining, and Minibar, with a primary focus on service execution and guest experience.

Job Overview

The Assistant Food & Beverage Manager supports the daily operations of The Parlour (Restaurant & Bar), In-Room Dining, and Minibar, with a primary focus on service execution and guest experience. This is an entry-level management role responsible for maintaining service standards, supporting the team during high-volume periods, and ensuring a smooth and consistent guest experience. The position works closely with the F&B leadership team and provides hands-on operational support across all outlets. Adhere to federal, state and local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Duties and Responsibilities

• Maintain a strong presence on the floor during peak service periods, particularly breakfast and weekends
• Interact with guests to ensure satisfaction and resolve concerns promptly and professionally
• Support service recovery efforts in alignment with hotel standards
• Assist in managing guest flow, wait times, and overall dining experience
• Assist with opening and closing procedures across restaurant, bar, and In-Room Dining
• Ensure all outlets are clean, organized, and prepared for service
• Support seating flow, reservations, and coordination with Front Office and Guest Relations
• Monitor service pace and assist the team as needed to maintain efficiency

• Work alongside service and culinary teams to support smooth day-to-day operations

• Reinforce service standards through coaching and example

• Assist with onboarding and training of new team members as needed

• Escalate significant guest or operational concerns to senior 

• Ensure all staff is properly trained on quality and service standards and have the tools and equipment needed to effectively carry out their job functions. 

• Promote teamwork and quality service through daily communication and coordination with other departments.      Key departmental contacts include Sales and Marketing, Catering, Rooms, Housekeeping, Maintenance and Guest Services. 

• Administrative & Operational Tasks

• Assist with basic reporting, including guest feedback tracking and daily operational logs

• Support inventory counts and organization (beverage, minibar, and supplies)

• Assist with implementation of promotions, menu updates, and outlet readiness

• Ensure adherence to brand standards, health and safety regulations, and hotel policies

Accountability

This role is designed as a developmental leadership position within the Food & Beverage team, providing exposure to multiple outlets and opportunities for growth within the department.

Qualifications and Requirements

Some college or advanced training in food and beverage operations plus 2 years related experience preferably in a facility of similar size and complexity, including supervisory experience, or an equivalent combination of education and experience. Bachelor’s degree in Hotel Management, culinary arts, or related field preferred.  Must speak fluent English.

This job requires ability to perform the following:

• Moving about the facilities

• Carrying or lifting items weighing up to 50 pounds

• Handling food, objects, products, and utensils

• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that re