Senior Revenue Accountant

Harbor Compliance is a leading technology platform for entity compliance, helping more than 80,000 businesses and nonprofits manage licensing, tax registration, and legal entity requirements nationwide. Founded in 2012 and recognized repeatedly by the Inc. 5000 and Deloitte Technology Fast 500, we've grown through five strategic acquisitions — and are now backed by a 2026 majority growth investment from Bregal Sagemount to accelerate product, AI, and customer experience. We're a passionate team making compliance simpler and smarter for every organization we serve.

About the role:

We are seeking a highly analytical and systems-oriented Senior Revenue Accountant to support and optimize our end-to-end revenue operations processes. In this role, you will be responsible for ensuring the accuracy and integrity of billing, revenue, accounts receivable, cash collections, and commission administration within a subscription-based business environment.

You will play a key role in the redesign and implementation of scalable quote-to-cash processes and systems, including participation in an upcoming company-wide ERP implementation initiative. The ideal candidate combines strong accounting fundamentals with operational problem-solving skills, systems aptitude, and the ability to work cross-functionally across Finance, Revenue Operations, Sales Operations, Customer Success, and Technology teams.

Key Responsibilities

Order-to-Cash Operations

• Process Optimization: Support and optimize the end-to-end quote-to-cash process across CRM, billing, ERP, and payment systems.
• Financial Monitoring: Monitor and reconcile billed revenue, recognized revenue, deferred revenue, accounts receivable, and cash collections.
• System Reconciliation: Investigate and resolve discrepancies between operational systems and the general ledger.
• Lifecycle Analysis: Analyze subscription lifecycle events including renewals, cancellations, upgrades, downgrades, credits, and refunds.
• Audit Readiness: Maintain reconciliation schedules and supporting documentation for month-end close and audit purposes.

Accounts Receivable & Revenue Reconciliations

• AR Management: Monitor accounts receivable aging, unapplied cash, customer credits, and collection trends.
• Dispute Resolution: Investigate customer account discrepancies and coordinate resolution with internal teams.
• Data Verification: Reconcile system-generated revenue and billing data to ERP and financial reporting systems.
• Bad Debt & Assets: Support bad debt reserve analysis and write-off processes, while reviewing and monitoring unbilled revenue and contract asset balances.

ERP Implementation & Process Improvement

• System Transformation: Serve as a key accounting stakeholder in the implementation of a new ERP system and the redesign of quote-to-cash workflows.
• Workflow Design: Assist in designing scalable billing, revenue, AR, cash application, and reconciliation processes.
• Implementation Support: Participate in requirements gathering, user acceptance testing (UAT), data validation, process documentation, and go-live support.
• Data Integrity: Ensure consistency between CRM, billing, ERP, payment, and reporting systems while identifying process inefficiencies, control gaps, and automation opportunities.

Commission Administration

• Commission Ownership: Administer monthly and quarterly sales commission processes based on approved compensation plans.
• Data Validation: Validate commission calculations against CRM, billing, and ERP data (including bookings, renewals, cancellations, credits, and collections).
• Dispute Resolution: Investigate and resolve commission discrepancies in partnership with Revenue Operations and Payroll.
• Accruals: Prepare commission accruals, supporting reconciliations, and drive automation improvements related to commission administration.

Financial Controls & Reporting

• Month-End Close: