Software Quality Assurance Tester III

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

The Software Quality Assurance Tester III is responsible for planning and executing functional testing and supporting User Acceptance Testing (UAT) to ensure systems are operational and ready for testing. Key responsibilities involve testing software releases and patches, maintaining and patching Windows servers, and creating and updating Software Requirement Specifications (SRS). Additionally, the Tester oversees the deployment of approved releases to production and ensures the operational integrity of all environments.

Job Functions:

• Plan and execute system and functional testing. 
• Support UAT and maintain the functionality of test environments. 
• Administer Windows servers, including user account management, updates, and patch maintenance. 
• Follow maintenance protocols to ensure system accuracy and security. 
• Act as a liaison between the lottery client and software development for requirements and technical documentation. 
• Collaborate with local operations management on corporate requests and changes to the central system. 
• Manage the life cycle of changes to the central system, ensuring quality control of software releases. 
• Create, test, and implement various Lottery promotions. 
• Write and maintain software and technical requirement specifications. 
• Engage with external resources to resolve critical issues. 
• Research and develop solutions for technology issues. 
• Assist with system failovers as per contractual requirements. 
• Support local database programs using SQL Server and MySQL. 
• Provide customer support for incidents and problems. 
• Work non-standard shifts and be on-call during system events. 
• Design, prioritize, and implement test plans. 
• Test scripts and procedures affecting the data center environment. 
• Manage critical customer-related tasks and multiple priorities. 
• Perform other duties as assigned. 

Position Requirements/Qualifications:

• 1-2 years of experience with relational database management, including SQL Server. 
• Proficiency in Microsoft products, including Microsoft Office. 
• Experience with Unix, Windows, Windows Server, and Active Directory. 
• Familiarity with Ubuntu operating systems. 
• Knowledge of VMware for virtualization management. 
• Quick learner of new technologies. 
• Strong time management and communication skills. 

Skills/Abilities: 

• Develop and maintain positive relationships with internal and external customers. 
• Communicate effectively with all levels of management. 
• Strong organizational and interpersonal skills. 
• Collect and maintain documentation in accordance with Company protocols. 
• Ability to troubleshoot and resolve technical issues across various platforms. 
• Capacity to manage multiple priorities and tasks efficiently.

Qualifications

Education and Qualifications

Associate’s Degree in Computer Science or 3 years of technical system experience. 

Physical Requirements

Lift up to 30 lbs and maintain physical activity (sitting, standing, bending) for at least 50% of the time. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the dutie