Supervisor, PV Codes and Standards Engineer

Brief Description of Sunnova
Sunnova (NYSE: NOVA) is revolutionizing the energy industry as a leading Energy as a Service (EaaS) provider of solar, battery storage, EV charging, and other energy solutions with customers spanning the U.S. and its territories. Founded in 2012, our goal is to provide homeowners, businesses, and communities with a better energy service at a better price – making clean, renewable energy more accessible, reliable, and affordable. At Sunnova, we believe that our success comes from the diversity and creativity of our people. Our team is made up of forward-thinkers who are passionate about changing the energy industry for the better, and we're looking for like-minded individuals to join us. We encourage our people to push beyond traditional limits and explore new horizons – because only then can we truly transform the world for the better. If you're excited about being a part of the fastest-growing segment of the energy industry, we want you on our team!
The Supervisor, PV Codes and Standards Engineer Position
Sunnova Energy is searching for a Supervisor of PV Codes and Standards Engineer for our PV Codes and Standards team. This position primarily supports the Engineers and Specialists activities, ensuring dealers meet the Company quality standards and any applicable codes on their installations by providing design, installation, commissioning, and troubleshooting support for solar and solar storage systems. Additionally, the supervisor is responsible for the continuous innovation of the design and installations of our dealers to ensure the best customers experience and low cost of ownership under Sunnova’s warranty terms. A keen knowledge of Sunnova’s business model and an awareness of impacts to various departmental stakeholders is a must.

Supervisor, PV Codes and Standards Engineer Responsibilities

• Supervises team of PV Codes and Standards Engineers and Specialists to complete daily reviews of electrical and mechanical designs applied to the NEC, local jurisdictional requirements, manufacturer guidelines, and Company standards, as well as a daily review of finished installations within companies established by SLA
• Conducts daily reviews of electrical and mechanical designs for smaller companies (~5% volume) within the Dealer Network or when needed by team
• Provides solutions for unresolved or complex issues, including administrative problem-solving support to internal operations staff and Dealers, and collaborating closely with dealers, internal technical teams, and manufactures to resolve technical issues in a timely manner
• Works with the Account Manager and assists in remedying escalated issues within our Dealer network
• Encourages individual professional growth and development by meeting mandatory project deadlines, displaying skills competency, and supporting department-based goals which contribute to the success of the organization; serves as a mentor
• Acts as a key decision maker for complex engineering issues; potential larger scale business implication issues shall be reviewed and approved by management
• Stays up to date on changes to electrical codes, standards, and best practices on behalf of Engineering Department; tracks applicable requirements, codes, standards, guidelines related to system designs
• Supervises assigned staff, including establishing workloads, prioritizing work assignments, evaluating employee performance, interpreting, and enforcing policies and procedures, resolving staff issues, making hiring and termination decisions or recommendations, and administering disciplinary action as required
• Answers inbound customer and contractor calls and emails; handles customer service on technical related issues – on the phone or in person during site visits
• Completes other necessary duties as assigned  

Minimum Requirements

• Bachelor's degree in Electrical Engineering
• 3-5 years of experience in the Solar Industry
• 3-5 years’ experience as a Project Controller or Engineering Assistant in the engineering, design/build, EPC or energy sector
• Experience resolving customer service issues and diagnosing or troubleshooting PV, PV Storage systems, and its electrical components for proper system performance
• Must be certified, where applicable, on each technology relevant to installations 

Preferred Qualifications

• Bilingual, English and Spanish
• Proficiency using Microsoft Office Suite
• Familiarity with the National Electric Code (NEC) and residential construction 

Additional Knowledge, Skills and Abilities

• Knowledge of mechanical design, electrical design, and theory
• Familiarity with current residential PV electrical and mechanical equipment
• Must be detail oriented and efficient
• Ability to identify solutions to r