Mutuels/Sportsbook Cashier- Omaha

Summary

Mutuels Sportsbook Cashier

 

SUMMARY DESCRIPTION:  

The Mutuels/Sportsbook Cashier is responsible for accurately and efficiently entering betting information into the system, printing tickets and processing payment transactions while providing a superior guest experience in a friendly environment. Primarily would work evenings 2:30p-10:30p is a normal shift for us. Must be available to work weekends. Pay starts at $17.00/hour, plus tips.

 

 

ESSENTIAL JOB FUNCTIONS/DUTIES:  

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.  
• Writes, verifies, and issues payments for sports wagers and horse racing wagers in accordance with applicable department policies and procedures as well as state and federal gaming statutes and regulations.  
• Follows proper procedures pertaining to sale and payout of tickets. 
• Educate guests by explaining wagering rules and procedures. This includes explaining betting line and odds.  
• Maintains bank throughout shift and ensures accuracy with all card and cash transactions. Balances bank at end of designated shift.  
• Maintains required inventory of supplies and ensures work area is maintained in a neat and organized manner. 
• Effectively addresses guest questions, concerns or complaints and escalates to management as required.  
• Knowledge of sports, sporting and horseracing events. 
• Maintains information on current offerings and events throughout the property. 
• Works with safety as a priority and follows department and company safety standards. 
• Keeps informed of all new developments relative to available resources for the department and makes recommendations designed to maximize department and company success. 
• Attends periodic meetings and training sessions. 
• Maintains knowledge of industry through continuing education and training.  
• Always presents oneself with a neat and clean appearance. 
• Sell and cash of mutuel and sports betting tickets, with accuracy. 
• Provide excellent customer service and communication. 
• Balance cash drawers  
• Performs other tasks as assigned.

 

JOB SPECIFICATIONS:  

•  Must be 21 years or older. 
• Must have a High School Diploma or GED. 
• Experience as a Sportsbook and or Mutuels Writer/ Teller preferred. 
• One (1) year experience in guest service and cash/ credit card processing preferred. 
• Proficient with Microsoft office Suite or related software. 
• Excellent organizational skills and attention to detail. 
• Strong analytical and problem-solving skills. 
• Strong interpersonal and guest service skills. 

 

BENEFITS START DAY 1!

• Health, Dental & Life Insurance • 401K Investments • Flexible Spending • HSA 

 

CORE COMPETENCIES:  

• Collaboration Skills 
• Guest Focus 
• Money handling skills 
• Communication Proficiency 
• Flexibility 
• Problem Solving 
• Ethical Conduct 
• Stress Management/Composure 

 

TRAVEL REQUIREMENTS:  

Travel is not required for this position.   

 

WORK HOURS:  

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying schedules to reflect the business needs of the property.   

 

CERTIFICATION REQUIREMENTS:  

 

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No 

 

Gaming License Required? Ability to secure and maintain NE Gaming License 

 

Other Certifications? N/A

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws. 

 

PHYSICAL REQUIREMENTS ASSESSMENT 

Rating Scale 

0 – Not Applicable to This Position 1 – Normal:  Conditions Similar to Everyday Life 2 – Above Average:  Beyond Normal Levels 3 – Ext