Senior State Leave & Benefits Administrator

Hi. We’re Hummingbird.

We’re elevating patient access so patients can get healthcare how, when, and where they need it.  We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry.  Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.

Summary

As a Senior State Leave & Benefits Administrator at Hummingbird, you will play a pivotal role in administering employee benefits, managing leave programs, and supporting payroll operations for our fully remote team operating across 30+ states. Working under minimal supervision with wide latitude for independent judgement, you will ensure the accuracy, accessibility, and competitiveness of our benefits offerings while maintaining compliance with legal requirements.

Responsibilities

Compensation: Starting at $83,000+, based on experience.

Benefits Eligible: Yes.

Travel: 1-2 trips per year for company events.

Working Hours: Flexible.

Work Location: This position is remote. You must work from a location within the United States with consistent internet service.

Benefits Administration

• Serve as the primary expert and administrator for employee benefits programs, including health insurance, retirement plans, and additional offerings, using Workday benefits software.
• Provide employees and managers with guidance on benefit plan provisions, enrollments, eligibility, and status changes.
• Collaborate with brokers and vendors to optimize benefit offerings, ensuring they are competitive and cost-effective.
• Lead open enrollment processes, including communications, system updates, and employee education sessions.
• Perform quality checks of benefits-related data to maintain accuracy and support vendor eligibility updates.
• Advocate for employees by addressing and resolving benefit-related claims, issues, and concerns.
• Regularly review benefit trends and employee feedback to suggest program enhancements and new offerings.
• Support the People Experience Team with updated benefits materials for onboarding and ongoing education.

Leave Management

• Administer leave-of-absence requests and disability claims, including medical, personal, disability, and FMLA.
• Maintain accurate records of leave requests and accommodations to ensure compliance with legal requirements.
• Interpret and apply FMLA, ADA, and state-specific leave laws to address leave and disability cases appropriately.
• Liaise with third-party administrators for leave management and ensure proper communication with employees.
• Monitor trends in leave usage and provide recommendations to improve policies and employee experiences.

Payroll Administration

• Assist with biweekly payroll accurately and on time using our Workday payroll software and ADP post-payroll processing tools.
• Assist with off-cycle payroll runs and retro calculations as needed.
• Review payroll prior to finalizing for accuracy.
• Ensure accurate and timely processing of payroll updates, including new hires, terminations, and pay rate changes.
• Validate employee change requests and adjustment calculations to ensure accuracy.
• Support year end requirements including W-2s, annual reconciliations, 1099s, and submission of wage data to state and local governments.
• Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices.
• Respond to payroll-related inquiries from employees promptly and professionally.
• Assist with audits by providing records and documentation to auditors.
• Assist with special projects as assigned.

Compliance and Reporting

• Maintain meticulous records related to benefits, leave, and payroll to ensure compliance.
• Generate reports and analyze benefits and leave data to identify and find areas for improvement.
• Stay updated on federal, state, and local laws affecting benefits, leave, and payroll to ensure compliance.

Required & Desired Skills

Required Skills and Experience

• 5+ years of experience in Human Resources with a focus on multi-state leave & benefits administration. 

• Strong understanding of sta