Director, Operations - New Castle Region

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
 

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [PN]
 

Location: The selected candidate may sit anywhere within the New Castle region. 

 

Summary:

The Director serves as an executive for a portion of the State’s 24/7/365 electric utility operations, managing a multi-functional unit comprised of lines, substation, meter and fleet. 

 

The position is responsible and accountable for the safe delivery, and reliability of electricity in the most cost-effective manner, in compliance with regulatory requirements and with an eye toward ensuring future sustainability of operations. Specific areas of responsibility include: 

• T&D Electric System Construction and Maintenance project identification and safe execution.
• Partnering with T&D Engineering, Customer Support, System Operations, Vegetation Management, Transmission and other support departments to ensure efficient and effective system operations.
• Ensuring all Meter maintenance, readings and regulatory requirements for metering are met.
• Overseeing all aspects of Fleet maintenance as it pertains to T&D Operations 

 

This position will provide leadership consistent with our core values, holding safety, DE&I, ethical and complaint behavior, stewardship and customers service as essential to success.  This position will lead, direct, and provide technical expertise and guidance to the operational groups managed, including essential personnel required to respond to and react to a variety of emergency / urgent situations.  Financial responsibilities include the management of the electric system’s budgets, including capital and O&M.  The director is also charged with providing leadership and ensuring actions and goals align with the operation’s strategic direction.  As well, the director will engage with public officials, suppliers, regulators, environmental groups, and customers to ensure FirstEnergy continues to meet and/or exceed its objectives.  This position will also oversee the execution of capital projects and manage outside contractors to provide necessary services. 

 

This position will provide direction and leadership from the following perspectives:

• Foster a high-performing safety culture where employees own, promote and reinforce safe behaviors and feel empowered to speak up
• Monitor, mentor and coach staff to further the cultural attributes identified in our core values and behaviors.
• Closely collaborate with peers across the state to ensure consistent application of values, behaviors, strategy, and direction.  This position must not lose sight of strategic benefit of consistent application of processes throughout their area of responsibility.
• Establish and develop substantive working relationships with peers, staff and union leadership, and create an environment and implement changes where needed to enhance FirstEnergy’s culture of safety, compliance, inclusion, accountability, and innovation
• Initiate and monitor implementation of appropriate safety and environmental safeguards in accordance with applicable regulations and professional practice to ensure that employee, community and environmental hazards and impacts of operational activities are eliminated or reduced to acceptable risk levels by identifying and eliminating exposures.
• Establish strategic working relationships with community partners, governmental officials and regional agencies
• Plan, organize, develop and monitor the performance of assigned managers, supervisors and staff, establishing performance requirements and personal development targets, monitor performance and provide executive direction for performance improvement and development
• Plan, organize, control, integrate and evaluate the work of the operational group
• Engage with employees and union leadership to create a culture of inclusion and teamwork
• Ensure appropriate staffing levels and provide cross training to ensure uninterrupted services
• Develop, implement and monitor work plans to achieve organizational mission, goals and per