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Jr. Field Service Engineer

Freudenberg Group
United Statesfull_timeVerifiedPosted 17 Nov 2023

About the role

Empowering people, creating technology.

Responsibilities:

  • Servicing XALT batteries and associated components in Midland battery service lab.
  • Closely follow the investigation of field application/integration issues on-site and/or remotely.
    • Review CAN logs and telematic data
    • Help answer technical questions posed about our products from customers
    • Work closely with SW Applications team to resolve pending after-market service artifacts
    • Participate in root cause investigations of service issues.
  • Support company goals and initiatives related to industry standards for safety and quality (Ex. ISO26262, IEC61508, QS9003, and others)
  • Travel up to 20% of the time to support on site customer testing, debug, or sales/proposal activities

Qualifications:

  • Bachelor's degree in mechanical, Electrical, Electronics, Software, or Controls Engineering.
  • Experience working at the customer site and be comfortable being, “the face to the customer” by communicating and interacting with customers at the technical level.
  • Must possess excellent written and oral communication as well as interpersonal and presentation skills
  • Experience debugging Automotive Embedded Systems, preferably Energy Storage Systems or Electrified Powertrains.
  • Understanding of real time processing systems and common issues
  • Hands on experience with field and lab equipment (multimeters, HV PPE, oscilloscopes, function generators, logic analyzers etc).
  • Demonstrate ability to understand complex electronic and mechanical systems
  • Experience working with Vector Tools; CANalyzer, CANoe, CAPL, etc.
  • Exposure to MATLAB/Simulink , Energy Storage Systems /Cyclers is a plus
  • Experience with statistical analysis of data to establish pass/fail criteria

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Battery Power Systems LLC

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Company

Freudenberg Group

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