Label Management Business Analyst

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Brief Description of the Role

You will be part of a winning team who lives high values, cultures and full flexibility for a growing strategic solution to build a capability which is business critical to Roche Technical Operations. CLM is an enabling partner for ASPIRE, Cell & Gene Therapy and PTDS Clinical Trial Supply Chain.

This is a growth opportunity with a team where you will be empowered to unleash your potential. We encourage candidates who are looking for career development opportunities, autonomy and an environment to embrace your creative potential.

Key Responsibilities

• Collaborate closely with Product Owner, Scrum Master, Architects, Configuration Specialists and Tester Team (Leads)

• Analyzing business scenarios and processes that may be solved by implementation of a global system and/or modifications to business processes in order to cover the customer needs.

• Assessing customer scope and requirements against an existing global template assumptions and best practices

• Providing consultancy in evaluation, development, and deployment of systems and/or related processes

• Foster business and label layout harmonization across systems, sites and departments

• Being accountable for documentation, which may include, but is not limited to: User Requirements. Functional and/or technical specifications. Process flow diagrams. Epics, Features, User Stories and Tasks. Training documentation and/or work instructions. Documents supporting Computer System Validation.

• Managing communications and work session plans with multiple business units/projects as well as with internal IT cross-functional teams

• Demonstrates knowledge of current GxP requirements and documentation standards, with the ability to write validation documentation.

• Demonstrates proficiency in generation validation documents like Specifications

• Coordinate customers SAT and UAT planning and execution with testers

• Demonstrates proficiency in gSuite

• Demonstrates basic knowledge of SAP and MES systems and the interfacing thereof

• Demonstrates ability to explain complex concepts with clarity and simplicity

• Demonstrates ability to perform detail-oriented work with a high degree of accuracy

• Demonstrates strong verbal, written, and interpersonal communication skills.

Required Skills

• At least 3-years of experience in business analysis

• Experience in CSV and GxP compliant environment, ideally Life Science industry

• Experience in label management is an advantage

• Understanding SAFe delivery path and Agile practices

• Proven ability for superior communication skills, expectation management and stakeholder management

• Experience working in a global, virtual team in a complex matrix organization / Cultural awareness.

• Ability to reflect on own work and oriented towards improving the team’s way of working and process optimization

• Fluent in English B2/C1 Level (German or Polish is an advantage)

• Hands-on experience with Retina or JIRA (Backlog)

• Hands-on experience with ServiceNow (Incident, Change, Knowledge Management)

• PSPO and / or SAFe Certification is an advantage (will be mandatory after joining).

Additional Skills

• Linguisti