Learning Management System Specialist

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

This position is still at the proposal stage and is awaiting award.

International SOS is looking for qualified individuals to be the Learning Management Systems Specialist for The Navy Fleet and Family Support Program (FFSP.) The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances.

Key Responsibilities

• Perform database queries, compile and analyze data, identify trends and furnish statistical analyses and reports pertaining to FFSC service delivery and scheduling. 
• Compile installation inputs to recurring reports required by CNIC Headquarters or Regional Program Managers. 
• Establish procedures to ensure the accurate and efficient collection and entry of data into FFSMIS, as well as other potential data bases used to gather regional or installation data. 
• Input and monitor data collection and reporting functions in support of the FFSP support operations and procedures for the receiving, compiling, verifying, and editing of data received. 
• Managed shared network drives at the Regional or Installation level. 
• Provide website development and maintenance, systems administration, systems analysis, troubleshooting and technical support on FFSP software applications to FFSP staff. 
• Deliver training to staff in the use of software applications 
• Ensure classroom functionality (Internet and equipment support). 

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. 

Qualifications

Required Skills and Knowledge 

• Educational qualifications are a bachelor’s degree in quantitative analysis, information technology or a related field, a combination of bachelor’s education and experience equivalent to a bachelor’s degree or four years’ equivalent experience. Data Analysts also demonstrate two years’ experience providing qualitative or quantitative data compilation, analysis and reporting and two years’ experience providing database management, IT maintenance and support, software application troubleshooting and helpdesk support.  
• Individual should be detail-oriented, self-motivated and able to work autonomously. 

Required Work Experience 

• Demonstrated experience providing Learning Management services is required.  
• Learning Management System Specialists employees shall possess a broad range of specialized work experience including multi-tasking and customer service. 
• Demonstrated experience in providing information and recommendations to leadership. 
• Knowledge of the FFSMIS system is desired but not required. 
• Working knowledge of Microsoft 365. 

Additional Information

Pay range is based on several f