Principal Risk Manager, Channels & Operations | Retail Bank

West Creek 5 (12075), United States of America, Richmond, Virginia

Principal Risk Manager, Channels & Operations | Retail Bank

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

Do you like working in the spotlight? Can you build relationships as well as develop and implement innovative solutions?

As a member of the Channels and Operations risk team within the Retail Bank Risk Office, you’ll be challenged to shape the risk mitigation strategy for one or more areas of Channels and Operations. You’ll work with various stakeholders to identify unmitigated risks and assist with opportunities to strengthen the control environment to reduce risks for the business while building lasting partnerships.  This role will focus on risks and controls impacting one or more of our retail bank processing functions and help enable a well-managed risk environment.

Principal Risk Advisors at Capital One are highly motivated risk management professionals with an ability to think critically and problem solve. They have a high level of exposure across lines of business and have the opportunity to work with senior management to create and implement innovative solutions to identify and mitigate potential risks to the Company. Risk Advisors are expected to have excellent organizational and communication skills. 

Responsibilities:

• Participate in risk assessments to proactively identify potential risks to the business and work with key stakeholders to develop and drive solutions that remediate risks

• Risk Consulting - Provide advice and guidance on risks and controls

• Client Management - Develop and leverage relationships with Channels and Operations and functional stakeholders to enable collaboration across the enterprise

• Issues Management - Identify and track issues and events to mitigate risk within Channels and Operations. Coordinate with applicable business areas to define and implement timely remediation activities

• Process and Change Management - Support change control efforts at the process level to ensure impacts are appropriately assessed, documented and implemented

• Audit and Exam Management - Provide support to Channels and Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities 

• Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders

• Implement and deliver on a subset of horizontal program deliverables 

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 2 years of experience supporting Risk Management 

• At least 1 year Project Management experience

• At least 1 year of G-Suite experience (such as Gmail, Slides, Sheets, Docs) 

Preferred Qualifications:

• Bachelor's Degree

• 3+ years of Project Management experience leading cross functional projects or programs in Risk

• 3+ years of Financial Services risk management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable fe