Associate Director, QA - Taste Elevation

Job Description

Job Purpose  

​​The Associate Director is responsible for leading the Kraft Heinz Food Safety and Quality activities for their respective Business Unit, assuring manufacturing compliance to all Kraft Heinz specifications, regulatory requirements and continuous improvement of product quality.  This position will provide quality and food safety information to business unit partners to manage risks for their respective manufacturing locations, and customers.  This position reports to the Director of Quality Operations. Position will have 1-2 Corporate Quality Team Members and 5-7 manufacturing Quality Managers reporting to them.  ​  

Essential Functions & Responsibilities  

• ​​Develop and enact quality system strategies to promote and enhance quality processes in BU manufacturing operations, including capital plans, facility improvements, product protection device recommendations, etc.  

• ​Develop goals and metrics to demonstrate progress as well as adherence to Factory Quality goals aligned to business goals (could include complaint reduction goals, Right First time percentages, etc.)  

• ​Attain and / or Sustain GFSI certification and QRMP progress for all BU factories  

• ​Assure that Factory incentive goals include Quality and Food Safety elements  

• ​Support new product, package or process development with appropriate Quality Assurance risk measurement tools (CQV, FMEA, etc.).  

• ​Support Brand Maintenance and Value Engineering activities with data analysis on Quality attributes  

• ​Root Cause investigation and Corrective Action responses for consumer or customer complaints  

• ​Proactively review regulatory environment and maintain positive working relationship with all governmental agencies, specifically to include USDA FSIS and FDA FSMA regulations.  

• ​Support Quality specifications, policies, data and documentation for all BU Factories  

• ​Support training needs for factory QA leaders and factory line workers in the areas of quality and food safety  

• ​Collaborate with I.T., Heinz US, R&D, Packaging, Consumer Relations, Operations and Logistics and any other functional partners  

• ​Collaborate with Global Quality Council members and committees, contributing to global policy review and quality systems review, decision making and development  

​  

​The ideal candidate will possess the following:  

• ​Knowledge of food manufacturing processes and packaging  

• ​Knowledge of the Business in regards to specifications, Quality Systems, users, intended purpose, etc.    

• ​Ability to work with cross-functional partners in effective problem-solving and solutions management  

• ​Leadership and Collaboration  

• ​Work