Fleet Onsite Coordinator (LAX)

About UniUni

UniUni is a Canadian last-mile e-commerce logistics company and one of the fastest-growing in North America. By integrating advanced technology with efficient delivery solutions, UniUni enables businesses to provide a superior online shopping experience with exceptional reliability and customer satisfaction. Serving a wide range of clients—from emerging e-commerce platforms to established global retailers—UniUni continues to set new standards for speed, quality, and service excellence.

About the Role

The Fleet Onsite Coordinator (LAX) plays a critical role in ensuring smooth, accurate, and efficient onsite fleet operations. This position serves as the operational bridge between drivers, dispatch, and warehouse teams, ensuring all check-in/out procedures, dock activities, trailer movements, and milestone updates are executed with precision. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving abilities, and maintains composure during high-volume or exception scenarios.

Responsibilities

Onsite Operations Execution

• Ensure daily onsite processes—including driver check-in/check-out, trailer assignments, and dock timing—are executed accurately and in compliance with operational standards.
• Provide real-time updates on TMS milestones to ensure dispatch receives accurate and timely information.
• Coordinate with local warehouse teams to support fleet dispatch and dock control.
• Support rapid issue identification and escalation to maintain smooth workflow during peak hours.

Coordination & Communication

• Act as the primary communication bridge between onsite teams, linehaul, dispatch, and warehouse operations.
• Promote clear, timely, and accurate communication across all stakeholders to avoid operational delays.

Workflow & Process Management

• Maintain a strong understanding of onsite workflow, dock control procedures, appointment cycles, and routing logic.
• Support execution audits, workflow adjustments, and onsite process improvements.
• Assist with documentation workflows related to HOS, routing, and operational paperwork.

Leadership & Ownership

• Demonstrate accountability for onsite execution quality and operational outcomes.
• Maintain discipline and a calm, solutions-oriented approach during peak and exception situations.
• Uphold safety, accuracy, and operational standards at all times.

Qualifications

Work Experience

• 1–3 years of experience in terminal, warehouse, or onsite transportation coordination.
• Background in dispatch support, dock operations, or driver check-in/out processes preferred.

Required Skills

• Familiarity with dock procedures, TMS milestone updates, and driver communication.
• Strong multitasking and coordination skills, with the ability to work under pressure.
• Basic knowledge of HOS (Hours of Service), routing, and documentation workflows.
• Strong problem-solving skills and attention to operational accuracy.

Professional Competencies

• In-depth understanding of onsite workflow, dock control, and appointment cycles.
• Ability to coordinate effectively among drivers, dispatch, and warehouse teams in real time.
• Strong sense of ownership, accountability, and operational discipline.