Senior Manager, Field Reimbursement Manager (FRM) PBC/Liver - Northeast

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At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. The Senior Manager (SM) Field Reimbursement Manager (FRM) will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives. The SM FRM is a critical front-line member of the Gilead Field Reimbursement Team. The primary purpose of this role is to serve as a field-based, product access specialist that partners with provider organizations to optimize patient access to Gilead PBC/Liver products, develop impactful relationships, and provide appropriate reimbursement support to HCPs and office staff.

The person in this role proactively provides in person and virtual education to defined accounts within their assigned regions on a wide range of access and reimbursement topics for aligned portfolio product(s). The SM FRM will primarily focus on accounts serving large volumes of patients needing access support. The SM FRM will also take a pivotal role in building relationships with key accounts to offer patient support.

The person in this role is responsible for managing the pull-through of access and reimbursement strategy within their assigned accounts. SM FRMs are expected to have deep expertise in communicating requirements and addressing barriers associated with local payer policy coverage, multi-channel acquisition pathways, billing, and coding (as needed), claims processing, reimbursement, and awareness of manufacturer support programs into a range of account workflows. FRMs will continually need to demonstrate a keen ability to problem solve and manage multiple projects.

Internal stakeholders with whom the SM FRM will interact include other Gilead field associates, such as Therapeutic Specialists (Sales), representing Gilead with the highest integrity in accordance with Gilead Values and Behaviors. The SM FRM will also be required to coordinate and communicate cross-functionally within the organization (e.g., Patient Support, Marketing, Public Affairs, Government Affairs, Trade, and other applicable third-party affiliates).

The position is a remote/field-based role that covers the Northeast region.  The position is a remote/field-based role that covers Massachusetts, Connecticut, Rhode Island, New Hampshire, Maine, Vermont, Upstate New York, and Pennsylvania (excluding Philadelphia). Candidate must reside within 10 miles of their region’s borders.

Specific job responsibilities:

• Develop and manage business relationships with key account stakeholders such as providers, and specialty pharmacies and their employees.

• Serve as a regional reimbursemen