Sr. Manager - IAM

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

This role will lead and support Visa’s Cybersecurity identity and application access governance team.  This position is specialized in providing the end-to-end IAM life-cycle including but are not limited to the technical application enrollment into the centralized IAM infrastructure, IAM services (Access provisioning, access deprovisioning, transfer/mover user access reviews, user access revalidation, non-user account rotation, etc.), and role based access governance (e.g., managing role lifecycle management processes, including role modelling and engineering). 

Essential Functions/ Responsibilities

• Manage and provide the oversight for Visa Corporate and Commercial Applications (CCA) enrollment program along with the end to end identity and access governance for these applications

• Provide advisory services to management to assist in re-designing the IAM controls for Visa Corporate and Commercial Applications (CCA)

• Act as the Technical Product Manager (TPM) to effectively provide the IAM business, technical and functional requirements that are required to achieve successful enrollment of enterprise-wide applications to the centralized IAM infrastructure. Furthermore, collaborate with IAM Technology team to enroll these applications

• Act as the IAM point of contact for any internal and external audit, risk, and/or compliance request for information, meeting, or walkthroughs

• Act as the IAM point of contact for a set of assigned applications and manage the enterprise end to end IAM lifecycle for these applications

• Complete access request processing as per pre-defined sets of procedure and within agreed Service Level Agreements (SLA) and Operational Level Agreement (OLA), resolve problem tickets related to corporate and commercial applications and assist other security analysts as needed

• Perform role mining and role engineering analysis for role-based access during enrollment of enterprise-wide applications including acquired entities applications

• Manage a mid-size team of Cybersecurity analysts, consultants and senior consultants who are responsible for enrolling applications into Visa’s Identify and Access Management tool, Sailpoint, managing the enterprise end to end lifecycle for these applications and also fulfilling operational (BAU) application access controls related activities.

• Ensure the team exceeds our customers’ expectations along with achieving or exceeding our access controls Service Level Agreement s (SLAs) and Operational Level Agreement, and excellent customer service

• Drive the team members toward achieving their goals and career aspiration 

• Establish a strong continuous monitoring program of Key Performance Indicators (KPIs) and Key Risk Indictors (KRIs) including the leverage of these metrics to drive process improvements, continuous risk reduction, and increase control efficiency and effectiveness.

• Ensure all access management policies, processes, and procedures are complete, accurate, current, and clear.

• Specialize in providing role based access lifecycle governance including role modelling and role engineering

• Identify and drive the technical implementation of process automation opportunities for existing IAM controls.

• Deliver new automated IAM services related capabilities/solutions

• Proactively identify security and compliance access related issues and drive the necessary remediation to reduce the risk of inappropriate access to Visa Corporate and Commercial Applications (CCA) and improve their security posture

• Provide guidance and direction on access controls and IAM practices to internal and external customers

• Analyze and improve existing solutions, streamline processes and recommend upgrades to Application Access Management services to improve end user experience and productivity.