Date Posted:

2025-06-10

Country:

United States of America

Location:

Florida - Remote

WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.  With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network.  Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.  We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

Summary:

The Pharmacy Solutions Manager is responsible for supporting the Associate Director of Clinical Specialty Pharmacy Operations with the management of employee engagement, training, accreditation, and compliance requirements. The Pharmacy Solutions Manager will work closely with senior leadership to foster a culture of continuous learning and maintain the pharmacy’s accreditation standards. Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures.

PRIMARY TASKS AND RESPONSIBILITIES:

• Develop and implement employee engagement strategies that foster a positive work environment and high employee satisfaction.
• Conduct regular employee feedback surveys and focus groups to identify areas for improvement in engagement and workplace culture.
•  Collaborate with HR and leadership teams to design recognition programs, team-building activities, and other initiatives to enhance employee retention.
• Monitor customer service complaints to ensure effective and timely resolution, escalating to leadership per protocol.
• Establish and implement departmental policies, goals, objectives, or procedures in conjunction with FCS P.A.C.T values and mission.
• Design, deliver, and manage ongoing training programs for pharmacy team members, ensuring compliance with state and federal regulations.
• Monitor and evaluate the effectiveness of training programs and make data-driven improvements.
• Facilitate onboarding and orientation programs for new hires.
• Support pharmacy operations to meet accreditation requirements, including preparing for accreditation audits and maintaining certifications (e.g., URAC, ACHC, NABP and NCODA).
• Coordinate with cross-functional teams to address compliance and accreditation matters.
• Collaborate with other department managers to ensure efficiency, effectiveness, or sustainability of operations.
• Follows all federal/state pharmacy/healthcare regulations and maintains necessary records pertaining to the Board of Pharmacy in the state of residence and compliance within the company.
• Additional tasks as needed to support the team and FCS. 

EDUCATION/CERTIFICATIONS & LICENSES:

• Bachelor's degree required.

EXPERIENCE:

• Minimum 3 years management or supervisory experience in a similar work environment required.
• Proven experience in training development and delivery preferred.
• Demonstrable knowledge of specialty pharmacy industry preferred.

CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES:

• Analysis & Critical Thinking
• Strong interpersona