Boutique Facilitator, Beverly Hills

Boutique Facilitator

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.   

About the Role

We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, “generalist” support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.  

What Impact You Can Create at CHANEL: 

• Deliver exceptional customer service based on CHANEL’s service Mantra, including welcoming and greeting all clients  

• Be the ultimate brand ambassador by providing continuous sales and service support  

• Support the Operations team in maintaining stock order and assist in cycle count activity  

• Support opening and closing of registers and assist with handling cash and deposits  

• Effectively conduct administrative responsibilities i.e. answering phone calls to ensure any client issues are resolved in a prompt and professional manner  

You Are Energized By: 

·          Genuinely welcoming and guiding clients  

·          Turning difficult situations into positive memories  

·          Providing the highest standards of service   

·          Building collaborative partnerships and relationships in a team-focused environment  

·          Fostering a meaningful client experience centered around inclusion and connection    

·          Your curiosity to continuously learn and grow   

Position Logistics:

·          Minimum 1 year of related experience   

·          Moves with pace and energy while maintaining attention to detail   

·          A people person who can work both independently and with others  

·          Minimum High School Diploma   

·          Able to lift 15 lbs.    

·          Must have flexible schedule with the ability to work late nights, weekends and some holidays  

Additional Information: 

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: 

Diversity and Inclusion

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all.  We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.  
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. 

Chanel Community

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities. 
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. 

Fondation Chanel

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    
• For more information, please navigate to the Fondation Chanel website here  

Sustainability

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. 
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