Industry Account Manager, CPG

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Customers. They are integral on why we wake up energized to do our best every day. They are the reason we develop our technology – unmatched products, information software and solutions that solve real problems and expand human possibility. So, we are hiring a Strategic Account Manager to join our North America Sales organization and help ensure we’re making our customers’ lives easier, more productive and more successful.

Beyond technology, the differentiator here is your relationship-building skills. How you embrace collaboration with people will create your success in this role. You will develop and implement sales strategies and plans that will meet, or better yet, exceed annual sales goals and grow our market share. It is your ability to influence executive-level decision-makers that will make the difference. Because you have demonstrated how our products, information software and solutions will benefit the customers operation and bottom line, those customers will rely on you for answers and future solutions – and grow their spend with us.

We are looking for a Strategic Account Manager to sell our company's products and/or services to a single national/global existing account of strategic importance. Maintains contact with account at a high, executive level, focusing on the strategic nature of the relationship. Represents the organization to the customer and the customer to the organization. Responsible for expanding and retaining named accounts while ensuring ongoing customer service.

Why join Rockwell Automation? Aside from being a part of an award-winning, ethical company recognized for innovation, your days here are never the same. Who you talk to and what you talk about is different depending on your customers and their challenges. As you grow your skills and expertise, you will also grow your career with opportunities that span industries and regions.

What You'll Do:

• Represent all of Rockwell Automation’s products & services well (capable breadth), and periodically must augment skills with additional competency to support customer-critical products & services (selective depth)
• Interact comfortably with the Strategic Account at senior management & executive levels and convey Rockwell Automation’s products & services in a manner that demonstrates tangible economic value, linked to customer business drivers and key performance indicators, and based upon elements of competitive advantage, strategic positioning, shared goals & risks and profitability impact.
• Effectively promote business growth through indirect management of extended teams, affording a balanced selling effort at multiple customer levels of the Strategic Account. Must be able to team with, find compromise, and build consensus with Field Sales Management, during the process of leveraging the extended geographic sales team.
• Develop a trust-based, mutually beneficial relationship with principal customer sponsors of the Strategic Account. Must mature and formalize Strategic Account relationship expectations and address all Rockwell Automation products & services with a growth strategy for each that maximizes “customer share” across all global regions.
• Quickly qualify opportunities in order to efficiently deploy Rockwell Automation resources on high-potential activities.
• Ensure that the Strategic Account has access to all Rockwell Automation resources by establishing excellent working relationships with the product groups/divisions, geographic sales management, international and senior management.
• Participate in the Strategic Account's manufacturing, planning, and implementation teams to provide control/information input at an early stage, and via this participation, recommend strategies/tactics to Rockwell Automation that will benefit the Strategic Account.
• Identify new growth opportunities in products and services for the mutual benefit of Rockwell Automation and the Strategic Account.