Unisys OS 2200 Infrastructure Support Specialist

<div class="content-intro"><p><span style="font-size: 10pt;">Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (<a class="c-link c-link--focus-visible" href="http://monks.com/careers" target="_blank" data-stringify-link="http://monks.com/careers" data-sk="tooltip_parent">monks.com/careers</a>).</span></p></div><h2><strong>About the Role</strong></h2> <p>We’re looking for an OS 2200 Infrastructure Support Specialist to join our team, providing systems support for a major manufacturing client's data center. Their Unisys 2200 systems are mission-critical to their core manufacturing business.</p> <p>This role offers an opportunity to work with time-tested enterprise systems and contribute to ongoing modernization efforts.</p> <h3><strong>Responsibilities:</strong></h3> <ul> <li>Help a team of specialists provide on-call response and support for the client's Unisys 2200 systems environment. <ul> <li>We’ve got a flexible rotation schedule to ensure coverage while keeping our team happy.</li> </ul> </li> <li>Use standard Unisys and the client’s custom logging utilities to monitor system “health.”</li> <li>Triage and assess incidents, distinguishing between hardware defects, systems software issues, including 3rd party product, and application anomalies. Perform root cause analysis on serious incidents.</li> <li>Follow and execute against customer-defined policies for incident escalation, change control, testing, and promotion into production.</li> <li>Respond to emergency alerts, restoring normal operations promptly.</li> <li>Perform monitoring of mainframe databases to ensure data integrity.</li> <li>Coordinate with other stakeholders: application programmers, support staff on other connected systems, Unisys, and 3rd party software providers.</li> <li>Prepare and submit trouble reports to Unisys and 3rd party vendors as appropriate.</li> <li>Implement approved corrections and coordinate with change control procedures for timely remedy installation.</li> <li>Provide periodic reports to management about system performance, any anomalies, and plans for risk mitigation and/or remediation.</li> </ul> <h3><strong>Required Skills and Experience</strong></h3> <p>We’re l