Brand Finance Program Manager

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The Brand Finance Program Manager is responsible for the management of ServiceNow Global Brand Marketing budgets, including Strategy & Creative, Brand Media & Sponsorships, Social Media, Talent Brand, Brand Leadership, and Publishing & Operations.

What you get to do in this role:

• Work with the team to document the annual budget plan broken down by Brand team sub-group.
• Collaborate with budget owners to build out detailed forecast for the year based on allocation given to them by Brand team leadership and enter it into the budget tracker (Allocadia)
• Monitor the synchronization of planned vs. forecasted vs. committed budget throughout the month/quarter/year.
• Evaluate match with target; work with the team to make adjustments as needed to achieve balance on a monthly/quarterly basis.
• Ensure team is aware of all pending deadlines, approvals, and reporting requirements.
• Promptly address any issues or delays to keep POs and invoices moving through the system efficiently.
• Work with new Brand-related vendors to onboard them into the ServiceNow system as needed.
• Work with all Brand-related vendors to secure accurate and timely SOWs and invoices.
• Update budget tracker (Allocadia) as needed to ensure all reports are accurate.
• Work with the team to reallocate funds between Brand sub-groups if needed to meet the overall Brand team’s needs and ensure budget is fully committed by the deadline.
• Provide regular reporting to all budget owners. Flag open issues and items that need to be addressed/resolved.
• Provide regular reporting to Brand Team leadership. Flag open issues and items that need to be addressed/resolved.
• Work closely with ServiceNow finance partner to ensure alignment.
• Work with Brand Team Leadership, Finance partners, and Allocadia team to improve efficiencies in managing budget over time.

Qualifications

To be successful in this role you have:

• 3+ years' experience
• Experience in Brand or Marketing operations or similar background that understands both financial and operational metrics
• Experience partnering with Procurement and Strategic Sourcing
• Financial modeling and reporting abilities
• Excel and PowerPoint skills
• Experience working in large datasets and identifying trends / anomalies against expectations.
• Experience with Allocadia, SAP or other financial management tools preferred.

 

FD21

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.