Escrow Branch Manager - Westlake Village, CA
Anywhere Real Estate Inc.About the role
We are seeking a highly motivated, high integrity Branch Manager with at least 3 years of management experience. This includes handling incoming escrows from beginning to end and everything in between; managing and coaching the staff; recruiting to grow the branch and/or operation overall; be responsible for all levels of customer care and proactive problem resolution on our files and with staff. He/She will participate in all company and customer meetings as required and keep the staff informed of new company and industry policies and procedures.
He/She would work closely with the sales representative and senior leadership to increase revenue and profits, manage expenses, increase partner capture and third party market share. He/She is responsible for opening new escrows and maintaining client relationships to build the branch and supporting the other team players in assisting
Additional duties include receipting in buyer's deposits;
Making calls to the buyer and seller for introductions, along with the corresponding agents; introducing or giving names of her staff so that the parties know whom to contact if she is not available
Review the sales contract; order demands
Process incoming mail and email; update escrow file
Review Title Reports and work with title to determine methods to clear exceptions
Monitor contingencies/conditions
Prepare escrow instructions, estimated statements, title transfer documents and all documents necessary to clear exceptions
Deliver all necessary documents to client
Keep in direct contact with agent with weekly report as to the progress of the transaction and what is needed for a complete closing
Create a system in the office to make sure each file is in status order so that each person can locate what they need efficiently
Set signing appointments for buyer and seller
Personally handle signings or manage signings with outside signing services
Prepare file for funding
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