Senior Product Manager
ZillowAbout the role
About the team
Zillow’s Connections Platform team builds products and solutions that dependably enable meaningful connections between customers and their move team no matter where they are in their journey. Specifically, we specialize in the technology that drives seamless connections between all Zillow lines of business and our valued customers. This team is critical in making the integrated real estate experience a reality!About the role
As a Platform Product manager, you will define the roadmap for a platform that serves as a foundation for multiple products. Your work will directly impact two of our main platforms: Lead Platforms, which records all customer hand-raises and Switchboard, which provides automated connection and conversation capabilities. You will collaborate with various stakeholders to deliver innovative solutions that enable seamless customer experiences, remove our team as a blocking dependency for the creation of new experiences, and address tech debt. Additionally, because the Connections platform is at the center of Zillow, with multiple clients, you will regularly be exploring the need for building new platforms that unlock new opportunities.
Responsibilities
Drive the execution of the product vision and strategy for the Connections Platform, aligning with the company's strategic priorities.
Develop and lead the product roadmap, balancing short-term deliverables with long-term investments.
Think about the long-term scalability and adaptability of the platform.
Work closely with engineering teams to ensure timely delivery of products and features.
Collaborate with partners across the organization to understand their needs and translate them into product requirements.
Advocate for the platform with internal customers, educating them about its features and capabilities.
Drive product features with a strong understanding of complex integrations across internal and 3P systems
Own relationships with stakeholders that rely on the platform services
Leverage data to: 1. Decide and prioritize what’s next. 2. Showcase the health, growth, and value of the various platforms
Who you are
Bachelor's degree in Business, Engineering, or an equivalent.
4-6 years of product management experience, preferably in a platform-focused role.
Experience working with Platform Products
Excellent communication and partner management skills
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability cove
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