Supervisor, Health Information Management

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Health Information Management (HIM) Supervisor oversees day-to-day HIM operations, ensuring accurate, timely, and compliant handling of health records and information workflows. Coordinates team efforts and supporting quality and productivity standards across assigned functions. Coordinates daily HIM activities including record processing, release of information, and documentation integrity. Monitors team performance and provide guidance to ensure adherence to regulatory and organizational standards. Supports staff development by delivering training, answering operational questions, and reinforcing best practices. Reviews and resolves escalated issues related to documentation, access, or compliance. Collaborates with cross-functional teams to address and improve turnaround times. Audits records for completeness and accuracy. Ensures confidentiality and compliance with HIPAA and other applicable regulations in all HIM processes.

Ensemble Required License / Certification (Ex: CRCR) ONE CERTIFICATION PER FIELDRHITRHIACRCR

 

Job Experience/People Leadership Experience

• 1 to 3 Years

Education Level/Preferred Area of Study

• Bachelors Degree or Equivalent Experience
• Health Records Management / Medical Coding

Other Preferred Knowledge, Skills and Abilities

• Excellent speaking and presentation skills required, working knowledge of electronic medical records and Microsoft Office applications.
• Proficiency in keyboarding skills.
• Ability to function independently, with minimal supervision, as well as part of a team.
• Strong organizational skills and ability to prioritize workload
• Prefer experience with EPIC and One Content, electronic medical record, training experience

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.