Nursing Facility Client Care Surveyor (NFCCS) (Client Care Surveyor/Multiple Positions/Locations)

Initial Posting Date:

08/18/2025

Application Deadline:

09/08/2025

Agency:

Department of Human Services

Salary Range:

$5,575 - $8,550

Position Type:

Employee

Position Title:

Nursing Facility Client Care Surveyor (NFCCS) (Client Care Surveyor/Multiple Positions/Locations)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! We are hiring several Nursing Facility Client Care Surveyors (NFCCS) (Client Care Surveyor) to join our Nursing Facility Survey Unit (NFSU). In this position, you will conduct survey work and conduct intake and triage work. Apply today!

Locations we are hiring for are:

• 10775 SW Cascade Ave, Tigard, OR 97223

• 500 Summer St NE, Salem, OR 97301

If you would like to learn more, ask questions and connect with our team, please join our Informational Meetings:

Meeting: Thursday 9/4/25 from 11:00am-12:00pm Pacific Time, TEAMs Link:

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Meeting ID: 265 194 440 953 6

Passcode: ht6T2po9

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+1 971-277-2343,,486182966# United States, Portland

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Phone conference ID: 486 182 966#

Summary of Duties

As a Nursing Facility Client Care Surveyor, you will:

• Conduct survey work to evaluate the quality and adequacy of care and services received by residents of Nursing Facilities (NF) for substantial compliance within mandated federal regulations and state rules within required time frames.

• Work with a team of surveyors, either as a team member or a team coordinator, working both independently for some tasks, and in a consensus process for others.

• Write reports of findings using specified CMS computer software program, and according to CMS “Principles of Documentation” guidelines. Reports must be clearly descriptive of findings, concise, complete, and legally defensible.

• Conduct intake/triage work to capture, review, clarify, and augment through interview and record review all relevant data received for NF public complaints and facility reported incidents usin