Operations Manager (Parking Services)

Application Deadline: 13 June 2025

Department: National Air and Space Museum

Employment Type: Full Time

Location: Chantilly, VA

Reporting To: Revenue Liaison

Compensation: $69,923 - $79,246 / year

Description

OPEN DATE: May 29, 2025                 CLOSING DATE: June 13, 2025               POSITION TYPE: Trust FundAPPOINTMENT TYPE:  Permanent SCHEDULE: Full Time on-site days. including some scheduled weekends DUTY LOCATION: Chantilly, VA 

Position sensitivity and risk:
Non-sensitive (NS)/Low Risk)
Open to all qualified applicants 

What are Trust Fund Positions? Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).  Conditions of Employment

• Pass Pre-employment Background Check and Subsequent Background Investigation for position designated.
• Complete a Probationary Period.
• Maintain a Bank Account for Direct Deposit/Electronic Transfer.
• The position is open to all candidates eligible to work in the United States.  Proof of eligibility to work in U.S. is not required to apply.
• Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. 

OVERVIEW

This position is located in the National Air and Space Museum (NASM), Smithsonian Institution (SI). The NASM is a center for research into the history and science of aviation and spaceflight, as well as planetary science and terrestrial geology and geophysics. Over 9 million people per year visit the NASM in the National Mall Building and the Steven F. Udvar-Hazy Center (UHC) in Chantilly, Virginia. The Museum is comprised of six major departments headed by an executive team. There are approximately 280 full-time employees and 90 part-time employees. The annual operating budget is approximately 35 million dollars, plus an additional $250 million being raised to support Transformation efforts to reimagine all display and common areas in the National Air and Space Museum in the National Mall Building. The incumbent serves as Parking Operations Manager and is responsible for managing parking operations for the Steven F. Udvar-Hazy Center (UHC), National Air & Space Museum (NASM). Work performed by the incumbent exceeds general administrative duties and more related to program operations given that the facility requires funding, maintenance, planning, auditing, and resource management to maintain operation. This facility allows for visitors to arrive in a location that is near the UHC and park their vehicle or other mode of transportation. The parking facility utilizes current and developing technologies to track visitor numbers, automate entry and access points, record financial transactions and receipts, and manage vehicle placement/movements.  

The work effects efficiency and responsiveness in parking operations allowing for visitors and personnel to easily and safely visit the UHC to view exhibits and artifacts that preserve the nation’s history of space flight and aeronautics. The position serves as a first responder to issues with facilities equipment, safety, and security; customer complaints; processing of financial receipts; and projects that improve the facilities infrastructure.

DUTIES AND RESPONSIBILITIES

MANAGEMENT

• Oversees the acquisition and procurement of services that maintain the operations, scalability, and continuity of operations for institutional parking facilities.
• Manages, executes, and tracks the allocation of financial resources used to clean, repair, maintain, and manage parking facilities and grounds.
• Accounts for revenue generated t