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Operations Controls Analyst (Senior) (Multiple levels)
ProsperSan Francisco, United Statesfull_timeVerifiedPosted 27 Feb 2024
About the role
The RoleThe Operations team is seeking an Analyst or Senior Analyst who is eager to learn about marketplace lending and support our Controls function.
In this role you will be accountable for monitoring business rules, as well as building new monitoring tools, to ensure Prosper is appropriately managing our operating risk. This opportunity requires a curious individual willing to dive deep into business processes and systems to drive improvements. The individual needs to be comfortable collaborating with different departments to deliver results cross functionally. This is a cross-functional role that requires partnership with stakeholders, questioning the status quo, and getting into the weeds to get the job done.
About Our Operations TeamRooted in our values, Prosper’s Operations team is driven by how we can improve the customer experience, always thinking there must be a better way. If you are looking for a mission driven company with a great culture, check us out! As a Prosper employee, you will have the opportunity to take ownership of your career - we offer learning opportunities and career development plans. Come join a dedicated, diverse community that will help you discover your fullest potential! Are you ready to Prosper?
About UsFounded in 2005 as the first peer-to-peer marketplace lending platform in the U.S., Prosper was built on a simple idea: connect people who want to borrow money with those who want to invest. Since inception, Prosper has helped more than a million people gain access to affordable credit with over $25 billion in loans originated through its platform. Our mission is to help our customers advance their financial well-being through a variety of products including personal loans, credit, home equity lines of credit (HELOC), and our newest product, HELoan. Our diverse culture rewards accountability and cross functional teamwork because we believe this encourages innovative thinking and helps us deliver on our mission. We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!
Our ValuesDiversity expands opportunitiesCollaboration
In this role you will be accountable for monitoring business rules, as well as building new monitoring tools, to ensure Prosper is appropriately managing our operating risk. This opportunity requires a curious individual willing to dive deep into business processes and systems to drive improvements. The individual needs to be comfortable collaborating with different departments to deliver results cross functionally. This is a cross-functional role that requires partnership with stakeholders, questioning the status quo, and getting into the weeds to get the job done.
Problems You Will Solve
- Develop, implement, and maintain operational controls to ensure financial integrity and security, including regular monitoring, gap identification, and proposing corrective actions
- Stay updated on fintech lending regulatory requirements, collaborating with compliance teams to ensure adherence
- Conduct risk assessments, recommend process improvements, and work cross-functionally to mitigate risks
- Identify opportunities for process enhancement and automation, monitoring effectiveness post-implementation
- Generate and analyze reports on operational controls and compliance metrics, communicating findings and recommending adjustments
- Collaborate with Product and stakeholders to promptly address identified issues within SLAs and champion a data-driven culture
- Become Prosper platform SMEs by developing a deep understanding of how processes work, including upstream and downstream impacts
About You
- Bachelor’s degree in Economics, Mathematics, Computer Science, Data Science, or related discipline
- Minimum of 2+ years of relevant experience (5+ years for consideration at Senior level)
- Expert SQL proficiency required; some Python exposure (moderate level Python experience required for Senior level); strong analytical skills for data analysis and root cause analysis
- Experience with Google Cloud, GitHub, DBT, CI/CD strongly preferred
- Passion for solving operational challenges, especially corner cases and improving processes
- Excellent communication skills and ability to collaborate independently
- Highly attentive to detail, extremely thorough, and accurate in work and documentation
- This role is a HYBRID opportunity (two days a week in office), candidates will need to be based out of Phoenix or San Francisco
What We Offer
- The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives
- The opportunity to work in a fast-paced environment with experienced industry leaders
- Flexible time off, comprehensive health coverage, competitive salary, paid parental leave
- Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts
- A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts
About Our Operations TeamRooted in our values, Prosper’s Operations team is driven by how we can improve the customer experience, always thinking there must be a better way. If you are looking for a mission driven company with a great culture, check us out! As a Prosper employee, you will have the opportunity to take ownership of your career - we offer learning opportunities and career development plans. Come join a dedicated, diverse community that will help you discover your fullest potential! Are you ready to Prosper?
About UsFounded in 2005 as the first peer-to-peer marketplace lending platform in the U.S., Prosper was built on a simple idea: connect people who want to borrow money with those who want to invest. Since inception, Prosper has helped more than a million people gain access to affordable credit with over $25 billion in loans originated through its platform. Our mission is to help our customers advance their financial well-being through a variety of products including personal loans, credit, home equity lines of credit (HELOC), and our newest product, HELoan. Our diverse culture rewards accountability and cross functional teamwork because we believe this encourages innovative thinking and helps us deliver on our mission. We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!
Our ValuesDiversity expands opportunitiesCollaboration
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