Senior Manager, Project Management - Digital Transformation Product Owner

Are you a someone who challenges the status quo, acts autonomously, and has experience leading Digital change and transformation programs? Are you ready to take the next leap in your career by managing multi-million-dollar change management initiatives for digital/technology products that have a global impact? Are you ready to fulfill your greatest potential and reap the rewards of your significant impact projects? If the answer to all of the above questions is “Yes,” come join the world’s leading professional services firm! If you are prepared and poised to take the next step in your career where you can help drive strategic initiatives that drive direct impact to the Digital footprint of a global business, we want to talk to you.

The Team

At Deloitte Tax LLP, our Global Employer Services Technology Group consultants help multinational clients develop programs, processes and digital offerings to manage a global workforce and the compliance obligations arising from global mobility, business travel and remote working. People within our technology group come from a diverse background – they partner with our go-to-market teams and global clients to solve challenging problems and design experiences and products that anticipate what our Deloitte clients will want and also solutions that keep them compliant with global and local regulations.

Learn more about Deloitte Tax Global Employer Services Technology Group.

Work you’ll do

You will be responsible for driving system transformation activities to support business strategic initiatives for market, operations, and talent within GESTC. The successful candidate will have a high level of attention to detail, the ability to prioritize appropriately, and multi-task in a dynamic environment. This position is client-facing, requiring excellent communication, consulting, and probing skills to exceed client expectations.

 Specific responsibilities include:

• Partnering with GESTC business to understand and anticipate market and operational needs and translate them into business requirements
• Conduct market research and user feedback sessions to understand user needs and pain points
• Building strong interpersonal relationships with leadership, senior management, and internal and external stakeholders
• Implementing the business vision for the immigration practice
• Creating an immigration service road map based on this vision
• Managing the backlog and prioritizing based on changing requirements
• Overseeing all stages of service creation including design, development, testing, delivery, and support
• Monitoring and evaluating progress at each stage of the process
• Liaising with the delivery team and business stakeholders to deliver updates
• Managing vendor relationships
• Forecasting budgets and ongoing monitoring to ensure on time/within budget delivery
• Driving a high performing culture focused on excellent client service by proactively uncovering functional gaps and determine solutions
• Informing build/remediation estimation models, validate planning and build schedules, and deliver SDLC effectiveness/throughput in both production support and ongoing transformation
• Acting as the first point of escalation for urgent production support issues in the region 

The team

At Deloitte Tax LLP, our Global Employer Services tax consultants help multinational clients develop tax-aligned compensation and benefits programs that address their international and domestic needs. Our consultants come from global compensation and benefits backgrounds and work with clients to streamline business operations while managing the scalability, risks, and costs of programs. The GES team leverages the GES Technology Center to offer technology enabled services to our clients, expanding our product offering and increasing the value we provide to our clients.