Data Center Facilities Engineering Director

The Data Center Facility Engineering Director individual will lead an organization of Data Center Facility Engineers and Technicians, responsible for overseeing the technical data center infrastructure aspects of the OCI data center fleet  operated by colocation partners.  The Facility Engineering organization will be responsible for partnering with colocation providers to ensure uptime performance targets are achieved, maintenances are performed with minimal risk, manage capacity utilization, address local maintenance requirements, and support technical projects.

The Data Center Facilities Engineering (DCFE) team coordinates with colocation providers to ensure the continuous availability of the power and cooling in the data center.  Critical responsibilities include change management, incident & event support, space utilization, efficiency upgrades, and general engineering support.  Directors are expected to lead business and strategic planning initiatives for the regions.  Also responsible for HR responsibilities including performance reviews, coaching & development, objective planning, vendor management, creating job requisitions, interviewing, hiring, etc.  Expected to obtain results through the people they lead, attract and develop and retain talent, and be a role model of OCI values.

EDUCATION/EXPERIENCE:          

• Electrical or Mechanical Engineer with thorough understanding of data center electrical, cooling and controls systems including UPS, generator, STS, chiller and CDU/TCS operation.  Demonstrable deep knowledge of their technical specialization and the broader engineering requirements of their complementary disciplines. Experience with liquid to chip cooling operations is required.
• Prefer but not required- Professional Engineer Certification such as Chartered Eng. or equivalent
• At least 15 years of experience in data center operations, design, or construction of mission critical facilities 
• At least 8 years people management or technical lead experience
• Outstanding presentational skills, able to succinctly capture complex design issues for understanding by non-technical business staff

Experience successfully scaling for growth in facilities, processes, and teams driving operations consistency across data centers distributed geographically

Managerial

• Manage and support a team comprised of mechanical, electrical, and data center engineers and technicians globally
• Develop clear objectives and provide consistent, timely employee performance feedback with a focus on employee development 
• Strategically plan for future state of the organization.  Provide senior leadership with recommendations on business needs for the regions.
• Successfully lead all aspects of critical projects, including solution, coordination of resources, vendor negotiation, project execution, and communication.
• Oversee and lead effective change management to minimize data center related disruptions.  Data center incidents are managed effectively with strong communication and timely root cause resolution.
• Ensure data center colocation equipment is operated per procedure to maintain maximum uptime and maintenance activities occur in a safe manner
• Up-to-date and accurate tracking of incidents and uptime matched with robust root cause analysis. 
• Ensure effective and efficient use of space, power, cooling, and CAPEX. Develop, track, and report accurate space planning and use
• Excellent communication between the DC and other teams and high feeling of goodwill and collaboration between the teams. 
• Continuous improvement across teams driven through standardized methods and cross-team collaboration. 

Technical/Functional

• Read and utilize electrical schematics and mechanical diagrams
• Interpret and critique colocation sites engineering deployments and risks
• Develop maintenance schedules and procedures including Standard Operating Procedures (SOPs) and Emergency Operating Procedures (EOPs) to drive the consistency of operation and quickly respond to incidents to return equipment to operation.
• Analyze energy efficiency improvement efforts at sites
• Review and approve MOPs and SOPs for accuracy, safety, and to assess potential impact
• Team will oversee maintenance activities performed by contractors to ensure they are conducted safely, correctly, and within the change management guidelines