Underwriting Quality Assurance Manager

RSUM, a division of Ryan Specialty, is looking for an Underwriting Quality Assurance Manager to join our Exton, PA team. We are a fast paced, energetic and rapidly growing organization that offers a great opportunity for someone interested in further developing their career. Ryan Specialty has been named one of America’s Most Loved Workplaces by Newsweek, and has been named 2023 Top Insurance Employer by Insurance Business America.

Position Summary:

This is an excellent opportunity for the right candidate to be a part of a rapidly growing organization and assist in the creation and development of the RSUM Underwriting Quality Review function.  This function is in development and has the attention and commitment of senior management and the Audit Committee. The ideal candidate is a self-starter, great collaborator and has demonstrated success working in a business partnering capacity.  The candidate will have a minimum of five years of experience, encompassing underwriting operations audits as well as carrier delegated authority compliance. Understanding of Managing General Underwriting agreements is preferred. 

Essential Functions:

• Manage, and conduct risk-based quality reviews of managing general underwriters’ (MGUs) policies, to determine compliance of underwriting guidelines provided by capital partners.
• Assist in the management of quality review planning, including risk assessment, scope development, review and refinement of quality review work programs and staff assignments/logistics.
• Verify delegated underwriting authority limits have not been breached.
• Validate the MGU is abiding by the terms of contractual agreements and Underwriting Guidelines.
• Ensure policy files meet minimum compliance standards and work with management to address deficiencies in order to maintain best practices.
• Contribute to the success of the Underwriting Quality Review team by effectively executing the required quality reviews and compliance activities.
• Assist in the data creation of executive quality review reports that summarize the findings and recommendations to be distributed to MGU leadership and divisional senior management.
• Assist in the communication to the business the review issues and obtain buy-in for recommendations and finalization of quality review reports. 
• Assist in the development and population of a tracking tool to make sure quality review recommendations and findings are being monitored for completion.
• Monitor and report on the status of historical quality review findings, making sure findings have been corrected and procedures have been implemented to mitigate quality issues going forward.
• Familiarize yourself with processes and procedures of other internal teams to make sure quality reviews are being conducted with these processes and procedures in mind.

Education/Experience/Skills:

• Bachelor’s degree is required.
• 5+ years of relevant audit and insurance experience required.
• Exposure to underwriting process or workflow preferred.
• Insurance-related field or professional insurance designation (CPCU, AAI, CIC, ARM ) is a plus.
• Previous experience as a lead in a functional area, managing cross functional teams or supervisory experience a plus.
• Track record of successfully identifying and implementing process improvements.
• Work autonomously and is objective and rigorous in their approach.
• Has strong communication skills (oral and writing, including formal report writing).
• Is a strategic thinker with strong business acumen who is also results oriented and pragmatic.
• Self-motivated, works well in a team environment and works well independently.
• Computer proficiency.

Disclaimer

Ryan Specialty is an Equal Opportunity Employer