Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position: Manager, Learning and Development

Location: Devens, MA

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us

Position Summary

The Learning and Development Manager is responsible for the successful execution of the Devens Biologics Site Training Program, as directed by the Associate Director, Learning and Development.  This role is responsible for the analysis, development, implementation, evaluation and sustainability of GxP, technical and leadership training and development solutions, utilizing the ADDIE model.  This position will ensure assigned business function employees and contract staff meet compliance requirements relating to knowledge, skill, and practices necessary for job performance and readiness. The manager trains, mentors and coaches other staff members and may serve as project lead for key initiatives.  The manager provides excellent customer service, fulfills Service Now ticket requests, collaborates with functional teams, performs LMS administration, and fulfills other duties, as assigned.

Key Responsibilities
 

• Executes site training strategy – including working with site stakeholders to determine learning needs and priorities and provides appropriate training to meet those learning needs.
• Collaborate, coordinate, and communicate with functional area representatives, subject matter experts (SMEs) and cross-functional teams to develop and implement key learning strategies and programs.
• Uses ADDIE to analyze performance gaps, design effective solutions, develop professional training material (including PPT decks, instructor guides, digital tools, AI generated content, etc.), implement solutions using project management, change management and effective communication, and evaluating solutions (level 1 – 3 surveys) for effectiveness and continuous improvement.
• Provide in person and virtual facilitation of training, meetings, knowledge circles, etc.
• Supports team growth through knowledge sharing.  Look for gaps in team competencies and works with Associate Director to fill those gaps.
• Serve as Devens Biologics Learning Management System (LMS) SME to coordinate transition of various LMS administrative tasks to NIIT and global learning team.
• Design curricula to ensure appropriate timing and delivery for audiences across Devens Biologics.
• Oversee and report training compliance metrics.
• Monitor for and escalate issues impacting team goals such as training compliance, document management support (BMSDocs), and LMS administrative request (with global and NIIT administrators).
• Conduct Training Impact Assessments to provide guidance on training strategy and solutions.
• Define key performance