Nurse Manager (ICU, Inpatient, 40hr, Day)

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Are you a supportive and engaging manager/leader looking to foster the growth of your employees? We have an engaging staff group looking to take their clinical practice to the next level and grow our service capabilities.

In addition to managing our 7 bed ICU you will be leading our group of Float Pool RNs and Techs, and provide cross-coverage for the Inpatient units. We have a great team looking for a strong clinical leader to bring best clinical practice to the bedside. A background with strong clinical skills in ICU is preferred.

The nurse manager provides 24-hour operational accountability for their unit(s). Collaborates with the Nursing Director with oversight for designated unit, to develop and oversee the implementation and evaluation of programs and processes to provide necessary patient care services using appropriate resources. Inherent in the role is active involvement and leadership in quality improvement activities to enhance patient care and improve service. Additionally, the Nurse Manager participates in the development of and implementation of care and performance standards to ensure that identified patient care needs and regulatory requirements are met and/or exceeded. Optimal patient care and cost effective management is maintained through utilization of data and information from quality assessment and standards monitoring. Supports and contributes to ongoing changes within the organization. The Nurse Manager is a role model for service excellence, nursing job satisfaction and empowerment.

Job Description:

DUTIES AND RESPONSIBILITIES

Unit Base Management/Leadership

• Is accountable for the care of patients, the practice of nursing, interdisciplinary collaboration and department/unit based operations.
• Is visible and accessible.
• Develops creative approaches to department/unit operations and staff development and encourages others to do the same.
• Manages conflict by addressing it at the source and in a calm manner.
• Ensures that supplies, equipment and appropriate resources are available for optimal patient care.
• Represents the discipline of nursing and their individual unit at the hospital-wide committees and initiatives.
• Demonstrates vision regarding patient care and develops approaches to provide excellence in patient care across the continuum of care
• Uses good judgment around decision making and follows through until results are achieved.
• Conducts interdisciplinary staff meetings as needed.
• Takes initiatives, delegates effectively and is accountable for outcomes
• Maintains competency commensurate of a nurse on the unit

Organizational Management/Leadership/Communication

• Articulates and embodies the mission, values and goals of the institution for staff and patients.
• Provides direct and timely feedback.
• Develops written communication that is clear, concise, professional, and communicates the intended idea.
• Keeps staff abreast of all changes in policy and practices and reinforces the message using a variety of approaches; shares information and ideas openly and appropriately utilizing a variety of methods.
• Knowledgeable, approachable, respectful and flexible.
• Demonstrates interest in the uniqueness of individuals.
• Promotes interdisciplinary collaboration to ensure the best outcome for patients.
• Is a role model for resolving problems and conflicts.
• Represents organizational leadership and the goals of the organization in all communication with staff.

Service Excellence/Team

• Builds relationships that create a positive work environment.
• Promotes and champions service excellence by building a team on the unit and around each patient and family.
• Identifies internal and external customers and takes responsibility to meet customer’s needs by responding timely to identified concerns.
• Creates a department/unit culture that promotes an optimal patient experience by continuously gathering data about patients and honors the individual’s perception and attempts to meet the individual’s expectations.
• Identifies areas for service improvement and implements systems/processes that promote seamless customer service and monitors their effectiveness.
• Recognizes and acknowledges the achievements of others.
• Acts as a role model and holds others accountable to service standards and motivates employees to apply these service excellence standards.
• Maintains clinical skills in order to support others to provide care as requires, based on the units needs.
• Works with all disciplines to ensure the best outcome for