Customer Success Manager - Chains & Partnerships The Vegetarian Butcher

<p><b>UNILEVER IS LOOKING FOR A </b><b>CUSTOMER SUCCESS MANAGER - CHAINS &amp; PARTNERSHIPS – THE VEGETARIAN BUTCHER  (MATERNITY COVER)</b></p><p></p><p></p><p></p><p>Location: Rotterdam – the Netherlands</p><p>Local conditions apply</p><p>Full-time</p><p>Start date: July 2025 for the duration of 8 months (Maternity Cover)</p><p></p><p></p><p></p><p>For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will first consider candidates based in the Netherlands. If you are based outside of the Netherlands and you are interested to apply, please feel free to do so but we can only take your application on if a decision is made to also recruit outside of the Netherlands.</p><p></p><p></p><p></p><p><b>ABOUT UNILEVER</b><span>        </span></p><p></p><p>With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. </p><p></p><p>At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe that one size fits all’ approach and instead we will equip you with the tools you need to shape your own future. </p><p><br/>On October 4th (world animal day) 2010 Jaap Korteweg, 9th generation farmer and meat lover, founded The Vegetarian Butcher. Together with a devoted team of chefs and scientists he created innovative and sustainable meat successors directly from beans and legumes.  Great tasting meat products, perfect imeatations in flavor, texture and juiciness, but without the use of the animal. We sacrifice nothing! This was the start of our mission: to become the biggest butcher in the world.</p><p></p><p>At our core we are the purpose-driven rebels who want to be the first and the best on the plant-based meat-market. We try to make our mission a reality <span>through Craftmanship,</span> Human(e) Connections, Entrepreneurship, Rebelliousness, Humor, Passion, Optimism, Sustainability and Pioneering.</p><p>By now we are present in roughly 55 markets, partnering with some of the biggest global (food) chains like Burger King, Subway, and Starbucks. In this journey at the speed of light we are looking for a <b>Customer Success</b> who has the passion to change the world! We are excited to share that (pending consultation and regulatory approval) we expect to be joining forces with Vivera as next step in our Food Revolution!<br/> </p><p></p><p></p><p><b>WHAT WILL YOUR MAIN RESPONSIBILITIES BE?</b></p><ul><li><p>Be the Supply Chain and Operations representative to receive the implementation and approval requirements of QSR (Quick Service Restaurants) partners;</p></li><li><p>Responsible for SC representation, leading customer relationships towards perfect delivery &amp; successful launches;</p></li><li><p>Project manages the roll-out of partnerships 100% OTIF;</p></li><li><p>Initiate, develop &amp; manage (international) QSR relationships globally.</p></li><li><p>Provide SC input into deal making to assure a smart and resilient SC (internal &amp; external);</p></li><li><p>Lead E2E deal-making process managing key project stakeholders to assure a smart and resilient SC(internal &amp; external);</p></li><li><p>Lead GLOCAL connection to assure on time, in full launches per market;</p></li><li><p>Deliver presentations, pitch decks for key customer interactions;</p></li><li><p>Troubleshooting when issues occur.</p></li></ul><p></p><p></p><p><b>KEY REQUIREMENTS</b></p><ul><li><p><b>Project Management:</b> Excellent skills to oversee initiatives and ensure timely delivery in a high-paced environment.</p></li><li><p><b>Negotiation:</b> Skilled negotiator, proficient in customer conflict resolution and influencing external parties</p></li><li><p><b>Commercial Mindset:</b> Strong in customer management with a commercial perspective</p></li><li><p><b>Collaboration:</b> Strong ability to work effectively with internal sales teams and other departments, make informed choices while keeping stakeholders updated.</p></li><li><p><b>Analytical:</b> Structured thinker with strong analytical skills.</p></li><li><p><b>Detail-Oriented:</b> Innovative and customer-focused approach.</p></li><li><p><b>Communication:</b> Excellent written and verbal communication skills; fluency in English.</p></li><li><p><b>Entrepreneurial Mindset:</b> “Can do” attitude to deliver high growth in a fast-paced environment.</p></li><li><p><b>Personal Traits: </b>Humble yet rebellious, entrepreneurial, energetic, and fun. Embraces cha