Sr SAP Technical Program Manager, Enterprise Systems - Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of more than 3,000 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world.

Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

As a Senior TPM for Kuiper Enterprise Technology, you will be responsible for managing releases and deployments across multiple projects across Kuiper enterprise applications suite of SAP systems. You will anticipate bottlenecks, use high judgment to make trade-offs, and balance the business needs with technical constraints. Your ability to understand the big picture of the project inter-dependencies, complex deployment paths, and anticipate and plan schedule dependencies is crucial as well to take large, complex projects, break them into manageable pieces, and deliver timely results is crucial.

Key job responsibilities
• Understand business requirements working with PMT, Business stakeholders, super users
• Work with engineering teams (SAP Developers, Functional designers, process designers, security, Admin and team members) to understand the effort needed
• Work with other TPMs in the organization to understand dependencies between parallel projects, plan for schedule overlaps utilization of deployment path and test system refresh needs
• Managing deployments across production and project landscapes (N and N+1 landscapes), complex release and landscape management
• Plan for change management and training related to complex projects
• Build project plans and sprint schedules understanding engineering team bandwidth
• Manage dependencies inside and outside of the team to get the team answers on time, unblock the team and execute to aligned project plan and business need by dates
• Identify and escalate risks, manage issue resolution
• Bring in project management best practices , setup right processes, align with existing processes to delivery results
• Earn trust from the engineering team, stakeholders and leadership
• Setup Jira and other tools used for capturing and running projects and sprint cadence



A day in the life
This role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.

You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.

About the team
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

Basic Qualifications

- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected st