About Our Job

DMV Deputy Director – Department of Finance

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $101,050 and $133,892. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

In this position you can expect to work on site primarily at 2855 Tremont Pl. Denver, CO 80205. This position will also work onsite at any of Denver’s DMV Offices from time to time. Free parking is available.

Who We Are & What You’ll Do

The Department of Finance (DOF) is responsible for the fiscal health of the city. The DOF leads fiscal analysis and guidance, property assessments, budgeting, accounting functions, enforcement of fiscal policies, practices and procedures for the entire City and County of Denver. The DOF fulfills the state statutory responsibilities for tax assessment and collection. DOF also manages the City’s debt portfolio and investment portfolio. The DOF commits to delivering these services through a financial structure that reflects the best practices of both the public and private sectors. This commitment promotes better service, enhanced performance measures, maximum accountability, and improved business processes.

About Denver Motor Vehicle

Denver Motor Vehicle (DMV) is authorized as an agent of the State Department of Revenue as outlined in the Colorado Revised Statutes to register and title vehicles and to collect, record, and deposit all taxes and fees prescribed for vehicles owned or operated by residents and business owners within the City and County of Denver.

Denver Motor Vehicle is seeking a Deputy Director who will actively lead the DMV efforts to  implement best practices based on annual goals and the strategic plan, manage the shared files and contracts for the DMV, collect and manipulate data to create and write relevant reports, develop process improvement plans, and serve as the department’s Continuity of Operations Plan (COOP) lead. You will also be charged with leading the DMV Budget, DMV Inventory, DMV Staff Assistant and Training staff. Your leadership and hard work will ensure that our mission, commitment to customer service, and efforts towards continual improvement/innovation not only fulfills today's needs but will meet the challenges of the future.

Specifically, as the DMV Deputy Director you will:

• Represents the DMV’s positions, initiatives and interests with a focus on the delivery of superior customer service; ensures staff is sufficiently knowledgeable and dynamic regarding customer service protocols and performance expectations
• Produce and publish a monthly DMV data Dashboard which is used to track and document DMV initiatives, goals and performance.
• Implements initiatives, and achieves goals, objectives, and key performance indicators (KPIs) for the DMV
• Optimizes performance of the DMV by meeting or exceeding the established KPI performance benchmarks
• Implements policies, programs, operating procedures and practices for the DMV and effectively manages operating costs. Ensure all budgets remain at or below established targets
• Coaches, mentors, and challenges staff. Champions continuous improvement, including devising new strategies and new opportunities. Leads staff development initiatives that include training, development, and succession planning
• Fosters an atmosphere of innovation to challenge the organization to think creatively, especially as it relates to positive citizen and customer experience opportunities
• Actively participates in the Department’s emergency preparedness and response team(s) to support meeting the Department’s public health and environmental responsibilities outlined in the City’s Emergency Operations Plan
• Represents the DMV on local and state committees as a subject matter expert as assigned
• Actively ensure employee engagement initiatives throughout the agency and department.