About the role
<p></p><p>Our client is an established and growing organisation with a strong reputation in its niche market. They combine a pragmatic, no-nonsense culture with a strong focus on quality, long-term partnerships and continuous improvement. Employees benefit from a stable environment where initiative and ownership are encouraged.</p><p></p><br>Jobomschrijving<br><p></p><ul><li>Acting as the first point of contact for customers regarding orders, pricing and product information</li><li>Preparing and following up on quotations in close cooperation with the sales team</li><li>Managing and processing customer orders accurately in the ERP system</li><li>Coordinating with internal departments such as production, logistics and finance</li><li>Proactively monitoring deliveries and informing customers of any changes</li><li>Contributing to process optimisation and customer satisfaction</li></ul><p></p>
<ul><li>Has previous experience in an internal sales, customer service or commercial support role</li><li>Communicates fluently in English; knowledge of Dutch and/or French is a strong asset</li><li>Is structured, detail-oriented and administratively strong</li><li>Enjoys customer contact and thinks in solutions rather than problems</li><li>Feels comfortable working with ERP systems and MS Office</li><li>Is a true team player with a proactive mindset</li></ul>