Sales Coordinator

Our Sales Coordinator plays a vital role in supporting the sales team and ensuring efficient execution of sales processes. This individual acts as a bridge between the sales team, customers, and other internal departments, focusing on administrative and operational support while enhancing customer satisfaction. The tasks include but not limited to the below:

• Maintain sales materials including stock list, order form, ship-by-month report, Edelweiss, PDF/ dropbox catalog files (frontlist and backlist)
• Liaise and provide customer service support to external rep groups (including forwarding orders to Ingram for processing)
• Keep showrooms updated with new/current samples
• Keep Ribbon order platform updated (monthly)
• Manage ‘in-house’ accounts and ravel within Southwest to visit customers
• Assist specialty account manager with prospecting and support new business endeavors by creating pitch letters, creating database and large pipeline of potential customers, doing outreach, and passing along leads.
• Act as back-up for all account managers and directors when they are traveling/ out of office
• Assist in preparing for annual sales conferences and roundtable discussions by researching comparable titles, organizing sales materials, and other responsibilities as coordinated with Sales Director.
• Prepare and submit monthly Internal Report

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field
• Proven experience in sales support, customer service, or coordination roles
• Ability to work independently, take initiative, and handle responsibilities with minimal supervision
• Strong interpersonal and problem-solving skills
• Enthusiasm for driving consistent change and improvement to achieve company objectives
• Thrives in a fast-paced, dynamic environment while managing competing priorities
• Excellent organizational skills with a proactive mindset to identify and implement process improvements

This role is ideal for a proactive, reliable, and detail-oriented professional passionate about enabling sales success and fostering positive customer relationships while contributing to the overall goals of the company.This is a Full Time position, based in our office in LA. Salary is commensurate with qualifications and experience ranging from $40,000 to $50,000 excluding bonuses and other benefits. This is a good faith estimate based on the expectations as laid out in the job description. The position offers a comprehensive benefits package that includes medical, dental, life insurance, 401k plan, and yearly performance reviews.