SENIOR CLERICAL SPECIALIST - 64006650

Requisition No: 871380 

Agency: Department of Health

Working Title: SENIOR CLERICAL SPECIALIST - 64006650

 Pay Plan: Career Service

Position Number: 64006650 

Salary:  $38,477.00 to $40,947.00 

Posting Closing Date: 03/18/2026 

Total Compensation Estimator Tool

This is a Career Service Senior Clerical Specialist position working for the Lee County Health Department.

 

This is a Senior Clerical Specialist position which provides direct customer service for the Environmental Health division. This position will be assigned to the Lehigh office and will be the lead worker at this location.

 

Responsible for clerical duties, but not limited to:

• • Answers incoming phone calls in a professional manner
  • Sends, receives, and distributes faxes
  • Receives and reviews permit applications from clients
  • Performs data entry of permit applications
  • Assists clients by answer questions and directing to a subject matter expert when appropriate
  • Makes photocopies and scans
  • Files paperwork
  • Requests utility flagging service prior to underground work commencement
  • Assists with outgoing mail including Certified and Fed Ex
  • Prepares correspondence
  • Performs quality control by monitoring applications, inspections, and investigations. Updates computer records accordingly.
  • Performs work related to nuisance complaints
  • Monitors and responds to individual emails and emails assigned to them in the departments shared mailbox within 48 hours
  • Emails issued permits to customers
  • Process applications submitted by email and submitted online through Environmental Health’s Online portal
  • Assists with Facilities Programs as needed

 

Responsible for cashier duties including, but not limited to:

• • Collects payments from clients
  • Issues receipts to clients
  • Balances and closes cash drawer

 

Lehigh Acres Office Lead Worker responsibilities to include, but not limited to:

• • Location Key Holder: Keeps keys for inspectors and other staff members and updates the information into the key log.
  • Monitors and maintains office supplies and equipment
  • Keeps detailed records of cash reports
  • Ensures all cash documents are kept confidential
  • Ensures the disposal of cash documents is handled per proper procedures
  • Assists with training and leading staff
  • Keeps this location organized and daily operations running smoothly

 

Performs other duties as assigned.

 

Required Knowledge, Skills, and Abilities:

• • Knowledge of office principles, practices & procedures related to Environmental Health
  • Knowledge of correct spelling, punctuation & grammar usage
  • Knowledge of standard business formats & styles for letters & business forms
  • Knowledge of the techniques for effectively dealing with people
  • Knowledge of filing practices and ability to organize and maintain diversified filing system
  • Knowledge of the techniques used for answering telephone calls in a courteous and efficient manner
  • Knowledge of basic arithmetic
  • Knowledge & ability to utilize problem-solving techniques
  • Skill in operating a personal computer and using Microsoft Office Suite including Word, Excel, and Outlook
  • Ability to maintain cash drawer, count change, write receipts, reconcile cash on hand with daily receipts
  • Ability to operate general office equipment including printer, copier, adding machine
  • Ability to follow office procedures & practices and read procedures
  • Ability to plan, organize & coordinate work assignments & communicate effectively verbally & in writing
  • Ability to establish & maintain