Operations Coordinator

🎨 Who Are We?
Convelio is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise.
We've developed our own proprietary algorithm to offer competitive real-time shipping quotes and an end-to-end logistics service to the art market. Our mission is to become a tech-driven company in a traditional industry, and therefore make the shipping of bulky and valuable items as easy as possible by providing an online and seamless experience.
We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers.
With 200+ colleagues scattered across Paris & London and now New York as well, Convelio has a strong start-up & international culture. We thrive in solving complex logistics issues for our clients, enabling both sellers and buyers in the art market. We are backed by proven technology, prominent VC’s, and boast a global network and the resources (€30 million Series B funding in March 2022) to seize the market opportunity
🎩 Your Team & What you’ll do
We are looking for high energy, results-driven, team-oriented Operations Coordinator to join our fast growing US Operations Team! 

💪 Your profile

• You have good analytical (excel) skills and are comfortable working with numbers
• You are fluent in English and you have excellent written and verbal communication skills 
• You have strong organisational skills and are disciplined in daily activity planning (ability to manage tightly, over time, a large quantity of information)
• You are enthusiastic, ambitious, self-motivated and hands-on with a strong work ethic 
• You enjoy working in a challenging fast-paced, target-driven and team-oriented environment
• You are an excellent learner and desire to adapt to new concepts and technologies Ideally, you have worked with CRM systems and you have a willingness to learn even more

✏️ What you will do

• Ensure shipments are delivered safely and successfully on time
• Reviewing the costs associated with each job, and keeping our partners within budget
• Ensure timely assignation of partners to collect and deliver
• Condition checks - Ensuring items are received in good condition before continuing to the final mile
• Review damaged orders and updating key stakeholders on next steps
• Updating our tools and ensuring data accuracy is maintained at all times
• Proactively communicating opportunities for improvement to key stakeholders
• Supplier Performance and acquisition; testing new partners for collection, white glove, install, and assembly as well as sharing supplier feedback
• Educate other teams on best practices and processes
• Make recommendations based on deep industry knowledge and experience

🌍 What we offer

• Work for an exciting and fast-growing Tech-Logistics company evolving within the Art market.
• Immersion in the startup ecosystem and an opportunity to work with a great team with diverse and highly advanced skill sets.
• A very dynamic and kind team spirit, where you will have all space and support to fulfill your potential.
• Autonomy to suggest improvements in team processes and create initiatives.
• Improve your skills in the management of customer relationships, negotiation, project management, and analytics.
• A great onboarding program to make sure you have everything you need to grow in your role
• Internal virtual and physical events & initiatives: afterwork drinks, private online art classes...
• 17 days of PTO
• 10 Paid holidays
• Health insurance : up to 100% employer-paid medical in designated plans
• Dental insurance
• Vision insurance
• 401(k) plan
• Flexible spending account
• Health savings account
• Employee assistance program

-> Convelio is set on bringing art logistics into the future - and this is impossible to do without thinking about climate change. Launched in June 2021, our sustainability program and commitment to the UN Sustainable Development Goal 13 - to take urgent action to combat climate change and its impact is organized to promote positive environmental practices, and align our company with government targets formed on the basis of the Paris Agreement.Explore more on Climate Care
-> Learn more about Convelio’s plans following our latest fundraising announcement from our founders.
-> Discover our