Chief Operating Officer

Provides oversight of the Health Services team including health center management and Centralized Operations. 

Serves as a strategic partner to CHN, which provides PPGP’s IT, revenue cycle, and patient contact center services.  

Participates in Executive Leadership meetings. Conducts staff meetings with leadership team members as appropriate. 

Oversees Health Services operational and strategic planning​ in partnership with PPGP’s CMO​, including project planning, launch of new services/locations, and organizing and negotiating the allocation of resources. 

Works closely with PPGP’s Legal and Compliance Team to identify, address, and improve issues in care ​​delivery and to implement rapid changes, as needed.  

Develops, executes and evaluates programs to provide and/or expand health services delivery based on organization vision, goals and objectives, fiscal/administrative objectives, and community/patient needs. 

Maintains optimal productivity of all health services-related operations. In coordination with the VP of Healthcare Operations, the COO is responsible for ensuring staffing levels and appointment schedule templates ​meet or exceed productivity goals and meet or exceed annual estimated visits proposed in​ the​ organization's annual budget. 

Leads, motivates, coaches and trains leaders and managers within areas of responsibility. 

Provides timely feedback and performance evaluation reviews with staff. 

Ensures all required ​onboarding and ​training is completed for direct reports. 

Working in​