Sr Manager, Insights & Analytics

About Insulet

At Insulet, we are on a mission to simplify life for people with diabetes through innovative technology. As the makers of the Omnipod® Insulin Management System, we are transforming the way insulin is delivered—tubeless, wireless, and worry-free. We are a fast-growing, purpose-driven company committed to improving lives through smart, user-centered design and data-driven decision-making.

Position Overview

We are seeking a strategic, customer focused, and insights-driven Senior Manager of Insights & Analytics. This role is central to shaping Insulet’s understanding of people living with diabetes, healthcare professionals, and market dynamics. You will contribute to delivering high-impact insights that inform business strategy, and product innovation opportunities across international markets. This role will work closely with the Product Development organization & with Global Marketing Excellence.

The ideal candidate will blend deep expertise in market research with fluency in data and analytics—capable of translating findings into compelling narratives and insights that influence decisions at the highest levels.

Key Responsibilities

• Proactive Learning Plan creation: Work with business partners to translate strategic business questions into appropriate insights roadmap and learning plans—spanning patient, provider, and market perspectives, and spanning various sources of data.

• Design & Deliver Research That Drives Action: Lead high-quality quantitative and qualitative primary research to answer core business questions and ensure research results and findings get communicated and adopted across the organization.

• Uncover Market trends: Synthesize behavioral, attitudinal, and usage data to inform strategic choices for key stakeholders.

• Shape Strategic Innovation Decisions: Deliver insights that influence innovation pipeline, product positioning, go-to-market strategy & messaging and claims. Lead discovery research, partner closely with User Research in iterative product optimization phases, and build business cases for pipeline opportunities with strong validation and forecasting approaches.

• Build Competitive and Market Intelligence: Monitor the evolving competitive landscape, emerging technologies, and macro trends in diabetes care and digital health.

• Lead with Data, but bring a Point of View: Blend traditional market research with advanced analytics inputs (e.g., usage data, behavioral modeling) to elevate insight depth and relevance, and put forth clear recommendations and implications to impact decision making.

• Work effectively with the senior leadership team to influence, gain alignment and adoption of analysis or market research results.

• Enable a Culture of Curiosity and Impact: foster a data driven, fact based mindset, and advocate for insight-driven thinking across the organization.

• Vendor and Budget Oversight: Manage external partners and research vendors to ensure cost-effective, timely, and compliant execution.

Qualifications

Required:

• Bachelor’s or Master’s degree in Market Research, Marketing, Business, Behavioral Science, or a related field.

• 10+ years of experience uncovering actionable market insights that lead to impactful business decisions with a focus on market research, or strategic planning. Experience in healthcare, Medtech, or life sciences is strongly preferred.

• Proven ability to design and lead end-to-end research programs that inform high-level strategic decisions.

• Deep expertise in both qualitative and quantitative research methodologies, including segmentation, conjoint/discrete choice, journey mapping, and brand tracking.

• Strong understanding of qualitative and quantitative research, data integration, triangulation, and storytelling—comfortable drawing insights from a variety of sources, including analytics dashboards, syndicated data, and user research.

• Strong leadership presence with the ability to influence across levels and functions.

• Excellent communication and data storytelling skills, with the ability to distill complex findings into compelling, actionable insights.

• Passion for improving the lives of people with chronic conditions, especially in the diabetes care field.

Preferred:

• Experience in diabetes care, medical devices, or digital health.

• Familiarity with data analytics tools or platforms (e.g., Tableau, R, SPSS, SQL) is a plus.

• Understanding of healthcare compliance, IRB, or regulatory considerations in research.

• Expe