Jobs and Careers

Business Analyst

Washington, United Statesfull_timeVerifiedPosted 28 Oct 2024

About the role

Description

At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it. Together, we know our people are our difference—for our clients and our colleagues. Are you ready to:

Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?
Learn and grow by taking advantage of every opportunity available to you?
Join a company which prides itself on its shared values and inclusive culture?
Be the difference and make it happen?

Role Summary

MetaPhase Consulting (MPC) is currently supporting our client at the US Department of the Treasury with their project intake and processing functions to include project inquiry, evaluation, estimation, approval, and financial management activities. MetaPhase is seeking a Business Analyst with a minimum of four (4) years of experience supporting business process execution and management in the Federal environment. This individual will help to facilitate routine business operations such as data entry and management, meeting management, document development and refresh, and status reporting. This individual will also be required to consult with office leadership, project analysts, and customers in order to aid in project performance and management activities as well process improvement related initiatives.

What You Will Be Doing

Entering and maintaining project and financial related data in ServiceNow.
Preparing and maintaining reports and records to include capturing, analyzing, detailing, and updated project information (status, metrics, outputs, etc.)
Gathering, consolidating, and analyzing information via engagement with stakeholders and independent research into existing systems and records in support of responding to data calls.
Facilitating meetings to include scheduling and capturing, distilling, and distributing meeting minutes.
Updating existing and developing new:

Standard Operating Procedures (SOPs)
Reference Guides
Templates
Process Flows
Forms
Waivers
Calendars

Maintaining and updating SharePoint Site information and repositories with general office and project specific related information.
Supporting recurring project intake and processing related services and Interagency Agreement (IAA) funding renewals.

What We Need From You (Required)

4+ years of experience supporting a range of standard business functions.
Strong customer engagement skills, with the ability to successfully communicate with clients and manage the client relationship and expectations.
Sound understanding of and ability to support financial management related activities.
Well organized and detail-oriented with the ability to balance multiple work requirements simultaneously.
Proactive and self-starter mindset in order to ramp up quickly in a dynamic client environment, pivot to new requirements, and adjust to changing direction.
Strong written and verbal communication skills with demonstrated ability to articulate information in an effective manner.
Proficient with the Microsoft Office Suite of tools (Word, Excel, PowerPoint).
Experience utilizing Microsoft Visio, Microsoft SharePoint, and ServiceNow.