Development Associate

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview
As a member of the Development Associate Program, this role provides administrative, strategic and operational support to fundraising teams across the foundation to help meet the goals of a fast-paced Development department. This position will assist in defining and implementing processes for system management, prospect management, volunteer management, and execute daily tasks on behalf of the fundraising teams. This role will work closely with fellow DAs and team members across Development, including members of Individual Giving, Institutional Events Fundraising, Board and Volunteer Relations, International/Regional Giving and Hospital Relations. In support of these teams and assisting their project management, it will be necessary to collaborate closely with colleagues on Development Operations Teams, including members of Donor Relations, Prospect Management and Strategy, Gift Processing and Development Business Services. This role reports into Development leadership and is a hybrid position, with required on-site days varying throughout the year based on foundation needs. Flexibility is key, allowing for a balance of remote and on-site work to support collaborative efforts and organizational priorities as they arise. This position will communicate with Donors and Hospital partners as needed. This role requires a high level of discretion and professionalism in handling sensitive, confidential information. This position will be entrusted with safeguarding personal and proprietary data, ensuring compliance with all relevant privacy and security policies, and maintaining the strictest confidentiality in all aspects of their work.

What you will do

• System Management
• Develop a strong proficiency in DonorForce, Microsoft 0365, QlikSense, Tableau, SharePoint and Workfront, and act as an educational resource for team members, supporting their effective use of these applications.
• Serve as a Development team lead in coordination with the Development Technology team to generate and run reports including team activity, gift activity, etc.
• Monitor database information as it pertains to proper maintenance of prospect and donor records, and run regular proof queries to ensure pertinent data is properly added.
• Manage records and databases for various Development teams, utilizing databases to perform address and biographical updates, entering notes, and identifying and qualifying prospective donors and friends in coordination with the Prospect Management and Strategy team.
• Prospect Management
• Conduct prospect reviews in coordination with the Prospect Management and Strategy team as needed.
• Assist with tracking moves management.
• Communicate with donors via phone, email and in person as required.
• Draft prospect communications as required.
• Maintain relationships with existing donors and develop relationships with potential donors.
• Volunteer Management/Event Support
• Manage and coordinate activities and projects related to the Board of Visitors in coordination with Foundation Board of Visitors Managers.
• Implement all event specific logistics and components for Development teams and the Board of Visitors meetings as well as other Foundation events as need including but not limited to: site selection, audiovisual, catering, entertainment, speakers, and registration.
• Research vendors and obtains bids.
• Secure and recommend volunteer and staff support for events when necessary.
• Track event attendance, prepare agendas, briefing and event packets.
• Run donor/event reports and retrieve information in response to supervisor and team requests.
• Interact with key Hospital donors and prospects at events.
• Special Projects
• Special projects in this role are designed as complex ini