PeopleOps Generalist

At Trella Health, we are passionate and committed to our mission: empowering meaningful change in healthcare. Since our founding in 2015, we continue to grow our team, enhance our solution and services offerings, accelerate into new markets, and expand our customer base. We are rapidly growing and are looking for new Trellavators to join our team!

“What is a Trellavator?” you ask. Innovate and elevate is the name of our game! We go above and beyond to collaborate with and support each other. We believe that when a colleague or customers succeeds, we succeed. By learning from others, building on our successes, and taking risks, we constantly raise the bar. After all, continuous improvement is in our DNA. Our word is paramount, we keep our commitments, and we always follow through. We have a strong, reliable support system that fuels growth, collaboration, and passion—and together, we create a positive environment where everyone at Trella Health, including the customers we support, can thrive. Are you ready to learn more about the opportunities with our team? Trell-yeah you are!

Position Overview:

We’re looking for a driven, detail-oriented PeopleOps Generalist to join our team at Trella. Reporting to the VP, People & Talent, you will play a critical role in supporting our employees and contributing to a positive and engaging workplace culture. You’ll own a range of administrative and operational responsibilities that ensure smooth employee experiences and scalable People processes as we grow. Your involvement across the employee lifecycle will have an emphasis on managing our onboarding and offboarding journeys, system administration, reporting and analysis, benefits and payroll support, audits and compliance, and employee engagement programs. This is a great opportunity for someone who enjoys a variety of responsibilities with a strong sense of ownership while serving as a trusted resource for employees and managers. If you thrive in a high-growth environment and believe HR can be both strategic and human-centered, we’d love to meet you! 

Location: Atlanta HQ - Hybrid (1 day a week in the Buckhead office)

Reports to: VP of People & Talent

As a PeopleOps Generalist at Trella, you will:

• Own and optimize core HR operations from onboarding to offboarding, ensuring a positive, trusting, inclusive workplace culture.
• Maintain accurate and confidential employee records, ensuring compliance with all relevant employment laws and data privacy standards.
• Serve as the primary HRIS admin for core systems (e.g., ADP, Lattice, etc.) and leverage system capabilities and automated workflows to generate reports, streamline administrative processes, etc.
• Ensure handbooks, policies, org charts, and internal processes are up-to-date, compliant, and clearly communicated. Manage internal knowledgebase to ensure it’s a resource for all employees and managers.
• Be the internal liaison on benefits and payroll in partnership with our PEO and Finance team: clearly communicate benefit offerings, share enrollment resources, prepare payroll inputs/exceptions, and troubleshoot issues.
• Craft, implement, and maintain people-centric programs and engagement opportunities that boost retention, morale, and employee growth.
• Be a trusted resource for employees and managers by being available to answer questions, offer guidance, listen, and mitigate employee relations issues.
• Gather and act on employee feedback via surveys, check-ins, and onboarding/offboarding meetings. Analyze people metrics to guide decision-making and highlight areas for improvement.
• Support our performance review cycles, partnering with managers to ensure the process is timely, fair, and growth focused.
• Support internal communications, company events, and employer branding initiatives around culture, values, and change initiatives to ensure clarity and transparency.
• Assist Recruiting Manager with ATS maintenance, interview scheduling, and recruitment coordination as needed with willingness to handle full-cycle recruiting during high volume hiring periods.
• Collaborate with Finance, Marketing, IT, and department managers to support operational practices and other initiatives.
• Be willing to jump in on ad-hoc projects, research workforce trends and best practices, and help with ongoing improvements.

This job might be a fit for you if you have: 

• 2-6 years of experience in People Operations/HR, with a strong foundation in common HR practices, preferably within the software/technology industry.
• Hands-on experience in a variety of HR administrative duties and company-wide people programs such as onboarding and offboarding, engagement programs and events,